Skills & Strengths Facilitator (Baltimore City)

Agency Description & Program Model:

At HER Resiliency Center, we give young women ages 18 to 25 who are overcoming hardship a safe environment where they can receive the support, skills, and resources they need to make positive decisions and thrive.

HER emphasizes peers (young women) being aware of their own needs, while also receiving guidance as they grow into adulthood. This program is especially geared toward peers sharing their own life experiences, hearing about the path of others, and learning positive life skills through demonstrating healthy living. A crucial component of the HER model is for staff to share their own past struggles and victories in order to demonstrate empathy and understanding toward the peer. Both staff and participants are on a peer level with each other. This position requires an understanding of trauma and being available to attend necessary training to ensure this competency.Job

Performance Responsibilities:

• Complete intakes for new participants using a trauma-informed approach to build trust and facilitate engagement.
• Develop individualized goal plans with peers to assist in identifying and prioritizing needs.
• Intervene to support participants in accomplishing tasks necessary for achieving independence.
• Take the extra mile and engage with participants to keep track of their progress and to ensure satisfaction.
• Facilitate connection to collaborative agencies to address participants’ mental health and/or substance use recovery when appropriate. Conduct necessary follow-up to ensure successful outcomes in these domains.
• Co-facilitate workshops focused on skill development including food and nutrition management, home and self-care, money management, and safe community participation.
• Participate in program evaluation to determine efficacy of individual and group interventions.
• Complete ongoing trainings as necessary.
• Complete documentation of individual and group sessions within 24 hours.
• Complete other duties as assigned by the supervisor.

Qualifications:

• Bachelor's degree preferred. In lieu of a 4-year degree, we welcome applicants with 3-5 years of similar work experience.
• Experience working with underrepresented groups and diverse populations in a training or educational setting is a plus.

Skills and Abilities:

• Ability to provide trauma-informed care and individualized, person-centered delivery of services.
• Familiarity with social services and case management practices.
• Ability to work with women aged 18-25 from diverse backgrounds.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency with Microsoft Office Suite and database management systems.
• Ability to develop and deliver training curriculum and materials.

Competencies:

In order to fulfill the responsibilities of this position, candidates must be experienced and confident in their ability to:

• Empathy and understanding of challenges faced by marginalized women
• Ability to create a supportive and empowering environment.
• Flexibility to adapt to individual participant needs
• Highly organized, results-oriented, and able to work independently as well as part of a team
• Problem-solver with a focus on continuous improvement and program innovation
• Possess creativity and a growth mindset