Stabilization Case Manager

Responsibilities: The Stabilization Case Manager will provide holistic wraparound supportive services to low-income individuals experiencing homelessness and poverty, particularly those in recovery from substance use disorder and/or who are justice impacted. This individual will assess clients’ needs around mental and physical health, substance use disorder, unresolved legal issues, employment, and housing. They will maintain a caseload of clients, supporting their short- and long-term goals as well as helping to remove barriers to wellbeing.

Specific responsibilities of the Stabilization Case Manager include:

Case Management

• Managing client caseload to provide stabilization services and promote retention of employment and housing
• Completing Individual Development Plan (IDP) with clients to address barriers, support mental & physical wellbeing, and set goals around employment and housing
• Helping clients secure housing documentation and facilitate housing applications
• Advocating with collateral contacts to provide quality case management and integrated care
• Maintaining alumni-tracking caseload for agency retention efforts
• Entering client data into designated database and maintaining up-to-date files

Team Responsibilities

• Participating in the programming enrollment process, orientation, and intake efforts
• Collaborating with team members across programs to address individual client concerns
• Attending agency-wide case management and cross-departmental meetings
• Assisting with staffing coverage needs (as needed)

Other tasks assigned by the Executive Director or designee.

Qualifications:

• Bachelor’s degree in the human service field or equivalent work experience
• Familiarity with the barriers associated with individuals experiencing homelessness, returning to the community from incarceration, and experiencing substance use disorders preferred
• Interest and/or proficiency in clinical concepts such as motivational interviewing
• Knowledge of local resources and public benefits for low-income individuals preferred

Competencies:

• Communication: Able to relay ideas clearly and effectively through writing, speaking, and presentations; shares appropriate information to keep people informed; is seen as approachable.
• Teamwork: Values the opinions of others; assists others when needed; participates effectively as a member of a team; balances personal contributions and needs with those of other members of the team to achieve common objectives.
• Problem Solving: Analyzes problems to identify probable causes; thinks of new possibilities; identifies critical issues and develops options for addressing them; able to incorporate other viewpoints as part of the process of developing solutions.

Working Conditions/Physical Demands:

• Typical office environment
• Ability to work onsite at Project Place daily with the potential for assigned remote workdays dependent on department needs
• Flexibility to work some evenings and weekends as needed
• Travel: Ability to use public transit and agency provided ride share service to travel to community partner locations
• Frequent sitting
• Ability to lift and carry up to 25 lbs. occasionally
• Ability to use a computer
• Ability to reach, grasp and walk, frequently
• This role requires communicating with others frequently