Operations Associate for Democracy

MapLight, an innovative, award-winning nonprofit that builds software to improve democracy, is seeking an Operations Associate to join our mission-driven team. This position will play a key role in supporting the Director of Operations with managing the day-to-day operations of our organization, with primary responsibilities focused on administration, finances, development, and systems processes.

As MapLight is a small team, we are seeking someone who is flexible, adaptive, and collaborative. An ideal candidate would be highly organized and detail-oriented. They would have strong interpersonal and communication skills, a generalist skill set, and an eagerness to learn new skills. This position is full-time and mostly remote, with onsite work in the Berkeley, California office one day a week.

In this role you will provide:

Operations Support

• Monitor general inbox and respond to external inquiries as a representative of MapLight
• Create, maintain, and update internal documentation of processes and workflows
• Assist Director of Operations with hiring, onboarding, and offboarding processes
• Identify opportunities for process improvements and implement best practices to enhance operations efficiency

Accounting Support

• Support our accounting firm’s needs, including routing incoming invoices for approval, maintaining deposit logs, and appropriately coding credit card and reimbursement expenses

Development Support

• Maintain electronic files of donations
• Generate donor acknowledgment letters on a rolling basis and annual year-end mailing
• Track project proposals through sales pipeline and maintain tracking of potential funders

General Support

• Assist with special projects as needed

Ideal candidates will possess many of the following qualifications:

• Minimum 2 years experience in an operations or project management role
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks with a high level of attention to detail
• Excellent oral and written communication skills
• Strong interpersonal skills with a desire to work collaboratively
• Demonstrated proactive approaches to problem-solving
• The ability to execute projects independently while exercising good judgment and discretion
• Strong computer proficiency, ideally with some experience in database, CRM, or project management programs
• The ability to pivot and adjust priorities responsive to short- and long-term needs
• Demonstrated initiative to helping improve processes and work culture
• Interest in learn new technologies and skills

Salary & Benefits

This position is full-time and mostly remote, with the expectation of onsite work at the Berkeley office one day a week. MapLight also has two weeklong staff retreats a year, which are currently held in Berkeley.

The salary for this position is $55,000 to $70,000, depending on experience. This position includes a generous benefits package that includes paid vacation, health, dental, and vision insurance, and retirement matching.

To Apply

To apply, please send a cover letter and resume to jobs@maplight.org with the subject line [Your Name] - Operations Associate. If you have questions or require accommodation in the scheduling, interviewing, or hiring stage, please send us an email at jobs@maplight.org.

About MapLight

MapLight designs, builds, and operates software and data systems to improve democracy and advance policies in the public interest. We specialize in transparency for campaign finance, lobbying, and other forms of political influence. We serve governments, nonprofits, and other organizations seeking transparency, accountability, and other positive social impacts.

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We believe that everyone deserves an equal voice in our democracy. We support reducing the influence of special interests on government, protecting and strengthening the institutions of democracy, and providing a just society, economy, and environment for everyone. We are nonprofit and nonpartisan.

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MapLight is proud to be an equal opportunity employer. We welcome and value a diversity of lived experiences and perspectives that will help further the democracy-oriented work we do. As such, MapLight is committed to an inclusive workplace in all aspects of employment operations; from recruiting, hiring, promoting, training and professional development, compensation, benefits, to discipline, and terms of employment. We know that research shows some applicants – more often underrepresented applicants – downplay their skills. If your experience doesn’t exactly match the qualifications listed but you can shine in this role, we want to hear from you. Please apply and tell us why you’re the right person for the job!

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MapLight does not discriminate on the basis of race, color, religion, creed, age, sexual orientation, gender identity or expression, marital status, country of origin, citizenship, ancestry, genetic information, physical or mental disability, military or veteran status, political affiliation, exercising one’s right to family care and medical leave, medical condition, including pregnancy, childbirth, breastfeeding and related medical conditions, or any other category protected by local, state, or federal laws. We are not offering U.S. visa sponsorship at this time. To comply with state requirements, we use E-Verify to confirm the identity and employment eligibility of all new staff hires. All job offers are contingent upon applicants successfully completing a criminal background check as required by project contracts.