Work Skills Coach

Yes She Can, Inc. is seeking a Work Skills Coach to support individuals ages 18–35 with autism and related disabilities as they build transferable job and life skills in a real-world retail environment.

The Work Skills Coach plays a critical role in supporting young adults with autism and other developmental disabilities in a community-based retail training program. This position focuses on teaching vocational, social, and daily living skills to help participants achieve greater independence and employment readiness.

The Work Skills Coach provides person-centered support in alignment with each participant’s individualized goals, OPWDD Life Plan, and Staff Action Plan. This role emphasizes skill-building, positive behavioral supports, and inclusion in a real-world work environment.

Key Responsibilities

• Provide hands-on job coaching and positive reinforcement
• Teach retail tasks, workplace behaviors, and customer service
• Support social skills, emotional regulation, and problem-solving
• Collaborate with staff, volunteers, and families
• Help trainees work toward personalized goals
• Observe, document, and track participant progress in accordance with program and Medicaid requirements
• Utilize approved assessment tools to evaluate skill development and outcomes
• Participate in staff meetings and ongoing trainings as required
• Assist with retail operations, including customer interactions, merchandising, and cash handling
• Perform other related duties as assigned to support program success

Compliance Responsibilities

• Follow all policies and procedures in accordance with OPWDD and agency standards
• Deliver services in compliance with Medicaid-funded Self-Direction guidelines, as applicable
• Maintain accurate and timely documentation to support service delivery and billing
• Complete and maintain all required trainings (e.g., Mandated Reporter, safety trainings)
• Adhere to confidentiality standards in accordance with HIPAA
• Report incidents, concerns, and changes in participant status in accordance with OPWDD guidelines
• Promote and protect the rights of individuals receiving services

Qualifications

• Bachelor’s degree or equivalent experience
• 1–2 years of experience in job coaching, education, or program coordination
• Knowledge of neurodiversity and inclusive employment practices
• Strong communication and organizational skills

Compensation

• $20–$25/hour (based on experience)
• Paid Time off Benefits
• Professional development opportunities

Work Schedule

• 20–25 hours per week
• Monday–Friday, 9:30 AM – 2:00 PM

Equal Employment Opportunity Statement

Yes She Can, Inc. is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected status under applicable law.

To apply please email a cover letter and resume to Jennifer Madonia at Jennifer@yesshecaninc.org.