Chief of Staff

Share Food Program (“Share”) is the leading hunger relief organization in the Greater Philadelphia region and one of the largest independent food banks in the nation. Share feeds hundreds of thousands of individuals each month—more than half of whom are children and seniors. The ripple effects of the pandemic, record rates of inflation, and critical cuts to government assistance benefits have plunged even more people into hunger and poverty. Philadelphia has the highest rate of poverty of any major city in the U.S., and food insecurity is a public health crisis. Our network of caring volunteers, dedicated professionals, and generous donors works to bring nourishing food to our neighbors in need.

Since 2022, the need for Share’s services has increased by 120% and the need will only increase with the passage of recent legislation. Share is committed to being at the forefront of advocacy fighting against these policies and ensuring everyone has access to food. Funding for advocacy and expanding its major donor program are strategic goals for Share. Furthermore, Share has successfully completed two stages of its capital campaign to expand and revolutionize its Philadelphia warehouse headquarters at the heart of Share’s operations, to help more neighbors in need.

Position Overview:

The Chief of Staff’s primary role is to support and empower the leadership team at Share Food Program. Within these duties, the Chief of Staff will work with the Executive Director to ensure that all aspects of the organization run in a smooth, productive manner, with a primary emphasis on internal communication, project management, and building bridges to promote cohesion between programs. The Chief of Staff will impact Share’s productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to departments.

Core Responsibilities

• Serve as a key liaison between the Executive Director, senior leadership, staff, and external stakeholders, ensuring clear and effective communication across all levels of the organization.
• Assist the Executive Director in executing strategic initiatives, managing projects, and streamlining organizational processes to improve overall productivity and cohesion between departments.
• Manage and facilitate internal communications, promoting regular meetings and updates across teams to maintain alignment on organizational goals.
• Anticipate and assess issues as they arise and develop action plans to resolve them.
• Facilitate regular meetings with program and department leadership, including the development of agendas before meetings and takeaways after meetings
• Work with leadership to create and drive data-based strategic planning and metrics to measure success.
• Coordinate cross-functional team efforts, filling gaps as needed to provide organizational support and drive completion of high-priority projects.
• Find opportunities for improvement within the organization and work to better processes, policies, and organization.
• Provide support to the Executive Director in preparing reports, presentations, and meeting agendas for the Board.
• Oversee advocacy and lobbying efforts on behalf of the organization
• Ensure that the Executive Director is prepared for all meetings and engagements with the necessary information and materials
• Support other Share Food Program leadership and staff as needed and assigned by the Executive Director.
• Communicate effectively with a variety of internal and external stakeholders on behalf of the Executive Director.
• Draft, review, and send communications on behalf of company executive(s).
• Support the Executive Director by attending meetings in their place as needed.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Organizational and project management abilities
• Understanding of the organization’s programs and policies
• Ability to build and maintain relationships with internal and external stakeholders
• Strategic and long-term planning abilities
• Experience with data manipulation and analysis

Experience/Education/Skills:

• Experience in data analysis and budget management
• Consulting experience, with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with focus on interdepartmental communications

Physical Requirements:

• Position requires sitting at a desk and working on a computer up to 80% of the time
• Position requires keyboard use or repetitive hand motion
• Position requires lifting/carrying up to 15 pounds at times

Environmental Risks:

Position includes potential exposure to loud noises and warehouse environments up to 75% of the time.

LOCATION

Share Food Program is located at 2901 W. Hunting Park Avenue Philadelphia PA 19129

COMPENSATION

Salary range $105,000 to $120,000

Share offers a comprehensive benefits package including access to group healthcare, dental, vision, short-term disability, life insurance paid time off.

Share Food Program is an equal employment opportunity employer and does not discriminate based on race, ethnicity, religion, national origin, age, sex, gender or gender expression, marital status, sexual orientation, parental status, age, disability, genetic information, or any other category protected by law. In addition to federal law requirements, Share Food Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of