Program Specialist, Government Contracting and Healthcare Partnerships

Reports to – Director, Disaster Relief Strategy & Response

Organization Overview

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. The organization has distributed over half a billion items in the past 14 years to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization’s success has been propelled forward by its industry-leading model that is redefining what it means to operate a non-profit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023’s most influential companies and recognition as the #1 non-profit on Fast Company’s World’s Most Innovative Companies List.

Position Overview

Reporting to the Director, Disaster Relief Strategy & Response, the Program Specialist, Government Contracting and Healthcare Partnerships will be responsible for overseeing the launch and implementation of programs funded in whole or in part by state or federal dollars.

The Program Specialist will be responsible for managing all aspects of distribution logistics coordination with hospital partners. This individual will be responsible for executing all programmatic contract deliverables, as well as ensuring compliance with all administrative policies, procedures, and federal and state laws pertaining to governmental contracting.

Ideal candidates will bring strong experience in large-scale project management, government contracting, engagement with hospitals or others in the healthcare delivery space, cross-sector coordination, and logistics operations. This position sits at the intersection of our Operations and Programs departments.

The Program Specialist will be based in Los Angeles. The Program Specialist will work Monday-Friday at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016. The work is performed in an office setting and is currently in office or on site 3 – 5 days per week.

Duties and Responsibilities

• Manages the day-to-day programmatic operations of programs funded in whole or in part by state or federal dollars ensuring distribution targets and timelines are met, contractual obligations are fulfilled, and initiatives are scaled effectively to support strategic growth.
• Serves as the primary point of contact for hospital partners.
• Responsible for planning, coordinating, and administering all aspects of the program contract initiation, processing, and monitoring.
• Plans, prepares, administers, and monitors other contracts, professional service agreements, master service agreements, memorandums of understanding (MOU), and cooperative agreements as may be required.
• Manages the onboarding processes and troubleshooting for all program partners including responding to and, and resolving complaints, claims, and protests related to contract and other agreements.
• Oversees the distribution of items; develops timelines, deliverables, and compliance tracking for the project.
• Works closely with Warehouse & Operations teams to secure adequate storage, manage inventory and logistics, and implement systems that support efficient, scalable program delivery.
• Works closely with hospital partners, and health center and community-based organizations where appropriate, to ensure coordination regarding partner delivery needs and storage capacity.
• Monitors stock and order fulfillment. Tracks expenditures and ensures programs operate within budget constraints.
• Ensures compliance with all administrative policies, procedures, federal and state laws pertaining to governmental contracting.
• Leads program evaluation efforts, including preparation and presentation of impact reporting, data collection, and survey analysis to assess effectiveness and drive continuous improvement as well as comply with any contractual obligations in this regard.
• Partners with the Program team to cultivate and manage relationships with health centers, and community-based organizations.
• Partners with the COO and Program Directors on strategic planning and the potential expansion of government-funded and grant based initiatives.
• Other duties as may be required.

Required Qualifications

• Bachelor’s degree required.
• Minimum 8-10 years of experience in the government and/or nonprofit sector.
• Nonprofit experience running a program funded in whole or in part by state or federal funds.
• Proven ability to lead, implement and report on large-scale initiatives and/or grants.
• Proven ability to lead teams and foster a collaborative working environment.
• Ability to travel as needed.
• Proven abilities in multi-tasking and problem-solving.
• Organized with strong attention to follow up, and able to work in a team environment.
• Strong interpersonal skills and results oriented.
• Ability to work under pressure and meet deadlines.
• Excellent communication skills (both written and oral).
• Proficient in Microsoft Office and the Google Suite.

Preferred Qualifications

• Experience working for or with government officials and/or departments on the local, state, or federal level.
• Experience with hospital partnerships and familiarity with CA state’s healthcare system governance rules.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.