Operations Manager

Terms of Employment: Full Time, At Will, Non-Exempt

Reports to: Executive Vice President

Position Location: Remote; USA mainland

Animal Equality is an international farmed animal advocacy organization that is dedicated to defending animals through undercover investigations, corporate campaigns, and community engagement. With offices in the US, UK, Germany, Italy, Spain, Mexico, Brazil, and India, Animal Equality is globally recognized as a leader in the animal protection movement with numerous accolades for effectiveness and impact in helping animals.

We are currently searching for an Operations Manager to manage the day-to-day operations of our US team. This position is primarily remote/home-based, with a strong preference for those candidates within reasonable driving distance to Hollywood, CA. Successful candidates must be detail-oriented and extremely well-organized. The ability to work in a fast-paced, cross-functional environment is essential.

Position Objective:

Serve as the first point of contact for the public, a key member of the international operations team, and the administrative backbone of the organization.

Primary responsibilities and duties:

• Live, promote, maintain, and fully support the mission and culture of Animal Equality
• Oversee organizational compliance and provide expert administrative support for a growing multi-state team
• Oversee state tax filings with support of our HR system
• Serve as the primary contact for Animal Equality’s insurances, payroll and benefits, outside counsel, vendors, and service providers, ensuring accurate record-keeping and timely filing of required documents
• Plan and coordinate national and international meetings and events, overseeing all logistics
• Handle complex travel itineraries for senior leadership, and large groups
• Manage the remote office, including procurement, maintenance, and inventory of supplies and equipment
• Produce and disperse professional correspondence, including emails, handbooks, policies, and guidelines
• Manage the recruiting process of new employees from drafting job descriptions to onboarding
• Maintain the organizational handbook with the support of labor lawyers
• Develop, maintain, and enforce organizational knowledge management
• Oversee document management, email, and calendars (Google Workplace) and project management (Asana)
• Serve as first point of contact for the US team’s technology implementations and trouble-shooting under the guidance of the International Tech Manager
• Closely work with the finance department on quarterly reporting, budgets, credit card management, bill pay and more
• Receive, scan, and route mail, including recording and depositing donations, as needed
• Ensure organizational efficiency and data integrity across all systems and records, including the collection and reporting of financial information, OKRs, and other metrics
• Engage with supporters, vendors, service providers, and other external stakeholders
• Oversee, support, and guide the Operations Coordinator
• Reply to inbound inquiries with accurate, timely information
• Answer and direct phone calls in a helpful, friendly manner
• Perform other tasks as assigned by the supervisor
• Ability to travel domestically and internationally on occasion

Successful candidates will have:

• At least 3-5 years of related experience
• A commitment to Animal Equality’s vision, mission, strategy and culture
• Proficiency in Google Workspace and the use of project management tools, databases, and spreadsheets and the ability to learn new platforms like Rippling, Ramp, and Iru
• Knowledge of federal and state labor laws
• Knowledge of non-profit compliance needs
• Working knowledge of animal rights issues and alignment with effective animal advocacy
• Excellent written and oral communication skills
• Ability to organize and manage multiple projects
• Proven ability to work well under pressure and meet deadlines
• Excellent time management skills
• Reliable transportation and valid driver’s license
• Attention to detail with a high level of accuracy
• Problem-solving skills
• Ability to work with a wide variety of people on various issues
• Ability to maintain confidentiality

Salary and Benefits:

Salary range $67,000-$70,000 commensurate with experience. Benefits package includes 100% employer-covered health, dental, vision insurance, paid child care leave, a generous vacation package, paid sick time, 1 paid volunteer day per year, 2 floating holidays, monthly work-from-home internet stipend, and 401(k) with partial employer match.

If you want to learn more about what working at Animal Equality is like, please visit: https://animalequality.org/jobs/our-work-culture/

Application Deadline:

Applications will be accepted until the position is filled.

Employment Relationship:

Employment is at-will and may be terminated by either the employee or the Organization at any time, with or without notice, subject to applicable law.

Work Hours and Overtime:

This is a full-time, salaried, overtime-exempt position. Standard work hours are expected to be approximately forty (40) hours per week. Actual schedules may vary based on operational needs.

Applicants must be currently authorized to work in the US on a full-time basis. Animal Equality participates in E-Verify.

When you apply for a job at Animal Equality, we collect personal data from you during the evaluation process, including your name, contact information, resume, and cover letter. We may retain this data for internal purposes for up to 1 year, including after the hiring process is complete, to consider you for future employment. Please let us know if you would prefer we delete your data in the event we select another candidate. We will not sell or share your information with any third party.

Animal Equality is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military or veteran status, reproductive health decisions, citizenship or immigration status, or other non-merit factor.

Benefits package includes 100% employer-covered health, dental, vision insurance, paid child care leave, a generous vacation package, paid sick time, 1 paid volunteer day per year, 2 floating holidays, monthly work-from-home internet stipend, and 401(k) with partial employer match.