Social Services Specialist (Triage)

TASK is in search of a Full-time Social Services Specialist (Triage) to join our Radical Hospitality Team.

The Trenton Area Soup Kitchen feeds the hungry and offers programs and services to encourage self-sufficiency and improve quality of life for people in the Greater Trenton Area. We began serving meals 43 years ago in a church basement and have since expanded to deliver over 12,000 meals each week, six days per week, at our main Escher Street building and more than 50 community meal sites across the area. Since 1982, we have never turned away anyone who has asked us for a meal. Today, we also provide case management services, job search assistance and creative arts classes, empowering those we serve to thrive, not just survive.

Social Services Specialist (Triage)

Join TASK’s Radical Hospitality team and make a meaningful impact in the Trenton community! This role is the first point of contact for patrons, helping them navigate services and ensuring fair, trauma-informed support. Responsibilities include connecting individuals to resources, managing front desk operations, de-escalating high-stress situations, and maintaining client confidentiality.

What We’re Looking For:

• Strong interpersonal and problem-solving skills
• Understanding of trauma-informed care
• Ability to work with diverse populations and de-escalate tense situations
• Familiarity with social services and healthcare systems in Mercer County; existing provider relationships a plus.
• PC proficiency (Word, Excel)
• Bilingual in Spanish and English strongly preferred

Qualifications:

• High school diploma required; Associate’s or Bachelor’s preferred
• 3–5 years of experience working with diverse populations similar to those served by TASK.

Ideal candidates are compassionate problem-solvers with excellent communication skills who can calmly resolve conflicts and engage effectively with individuals from all walks of life.

Work Schedule: Tuesday- Saturday

TASK offers a generous health benefits package including medical, dental, vision, hospital indemnity, and life insurance; paid time-off benefits, and 401k retirement plan.

Fluency in Spanish is a plus