Sales & Partnerships Associate

Sales Associate

About Mercado Global

Mercado Global is a nonprofit organization that connects sustainable and ethical fashion with the financial independence of rural women artisan entrepreneurs. Through partnerships with brands including Levi Strauss, Stitch Fix, Stuart Weitzman, Nordstrom, and Bloomingdale's, we help Indigenous women artisans in Latin America earn critical income, keep their children in school, and take on leadership roles in their communities. Since our founding, we have generated nearly $10 million in sales for artisan partners and supported more than 2,000 women entrepreneurs.

Position Overview

The Sales & Partnerships Associate supports the EVP of Strategic Partnerships with scheduling, Salesforce pipeline management, and day-to-day sales support (proposals, samples, order follow-up, conference logistics), while also serving as the EVP's right hand on client and board calls. The role owns account management end-to-end — maintaining the stockist list, managing existing boutique accounts, and prospecting new ones via Faire and other channels — plus market research, ATS inventory reporting, and monthly sell-through reporting back to the EVP.

Ideal candidate: organized, proactive, and comfortable moving between executive support and active selling, with room to grow into supporting marketing's press and influencer relationships.

Location: Ideally based in Guatemala, but remote work in other parts of Latin America is possible

Type: Full-Time

Key Responsibilities

Executive and Sales Support

• Scheduling and executive support: manage scheduling and provide day to day support to the Executive Vice President of Strategic Partnerships
• Corporate client database and relationship tracking: maintain sales pipelines and client records in Salesforce
• Sales support functions: assist with proposals, samples, order follow up, and other tasks that keep the sales process moving
• Conferences and speaking engagements: support preparation, logistics, and follow up for industry conferences and speaking opportunities
• Team participation and internal coordination: participate in team meetings and help coordinate priorities across departments

Communication

• Support internal communication and processes between the sales, marketing, and operations teams
• Assist with client communication and account management
• Serve as right hand to the Executive Vice President of Strategic Partnerships: join client and board/committee calls, help prepare agendas, and take notes

Account Management

• Update and manage the stockist list and support onboarding of new stockists
• Manage and sell to existing boutique accounts, and build and pitch new boutique and specialty store prospects via Faire or elsewhere
• Conduct industry and market research, and source account and buyer contact information
• Assist in managing corporate client accounts
• As the role develops, support the Marketing Manager in maintaining relationships with key press, influencer, and marketing related strategic contacts

Inventory Management

• Support inventory management systems and update available to sell (ATS) reports monthly

Reporting

• Review retail accounts' monthly sell through reports and share findings and feedback with the team
• Draft market feedback reports for the Executive Vice President of Strategic Partnerships

Key Qualifications

• • Bachelor's degree or equivalent experience; background in business, fashion, marketing, or a related field is a plus
  • 1 to 2 years of experience in sales, retail, wholesale, or account support (internships count)
  • Excellent written and verbal communication skills
  • Highly organized, detail oriented, and comfortable juggling multiple priorities
  • Proficiency with Google Workspace or Microsoft Office; experience with Salesforce or Faire is a plus
  • Interest in social enterprise, ethical fashion, and artisan made products
  • Spanish language skills are a plus
  • Enthusiasm for Mercado Global's mission

• The opportunity to join a mission-driven team making a lasting difference in the lives of women artisans across Latin America
• A close-knit, collaborative, and high-trust work environment where your contributions are visible and valued
• Competitive nonprofit salary commensurate with experience
• Fully remote with flexibility
• Room to grow — this role has a clear path toward expanded portfolio responsibility and team leadership

English fluency required, spanish language skills are a plus