2-1-1 Maryland at United Way

Poverty is a critical issue in our community - one that is at the root of many problems. Using a collective impact approach, United Way of Central Maryland is sharply focused on programs that bring financial stability, good health and self-sufficiency to people facing poverty in Maryland in Baltimore City and Anne Arundel, Baltimore, Carroll, Harford and Howard counties.

Every 2 seconds, someone in the United States calls 211 for help. This three digit number has revolutionized access to help in our country, providing one place to call for any health and human service issue.

UWCM’s call center (one of 4 in Maryland) serves as a barometer of need for issues in our community giving UWCM a unique vantage point for identifying, assessing, tracking, and meeting people;/s basic needs locally.

2-1-1 is a 24/7 information and referral service that connects people with the health and human resources they need, with care and confidentiality.

Last year our call center answered over 95,000 calls for help.