Red Cross Recovery Team Member - San Gabriel/Pomona Valley (Chinese and Spanish speakers needed)

This position supports the Regional Disaster Cycle Services department. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

• Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
• May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
• Conduct Follow-up and Recovery Planning Services
• Provide Internal Referrals and External Referrals.
• Assist with problem-solving and advocacy upon request
• Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
• Services may be provided in person or virtually.
• Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

Watch our video to learn more: Disaster Cycle Services Volunteer