Front Desk/ Receptionist Volunteer - Newton MA (Nahanton Campus)

Program Summary: We have multiple campuses in need of a volunteer to manage the front desk. Front Desk volunteers represent the first point of contact at 2Life Communities. Front Desk Ambassador's provide general reception services and office support by greeting and assisting visitors, answering the phone, and assisting with residents’ requests.

Key responsibilities:

• Greet and welcome residents, guests, and visitors
• Provide administrative and clerical support to 2Life staff
• General reception services by answering the telephone, answering questions, and directing visitors.
• Enforce building security, as directed by staff

Impact Goal: To provide a welcoming environment for our residents, guests, and visitors.

Qualifications:

• Volunteer must be 16 years and older for this position
• Good communication skills, a good problem solver, and organized
• Friendly and with confidence to ask visitors to sign in upon arrival to maintain building security
• Bilingual in Russian, Cantonese, or Mandarin preferred but not required

Time Commitment/Schedule: 4-6 hours per week during normal business hours (M-F, 9am-5pm). Volunteer must commit to at least 2 months and keep a regular schedule.

Benefits: Work directly with all members of the 2Life community. Get customer service experience, obtain experience working with older adults, become a part of a community doing important work, cultivate new intergenerational friendships.