Volunteer Staff Role : Volunteer Coordinator

About Operation Meraki

Operation Meraki is a 501(c)(3) nonprofit dedicated to walking alongside veterans and their families as they rebuild, restore, and rediscover purpose after service. We believe healing happens in community, and we lead with compassion, innovation, and transparency — guided by our 90% Pledge, ensuring that 90% of all funds go directly toward veteran services, not overhead.

We don’t just serve veterans — we see them. We create safe spaces where stories are welcomed, talents are rediscovered, and each person is reminded that their life still has meaning, impact, and untapped chapters waiting to be written.

Role Overview

The Volunteer Coordinator is the heartbeat of our volunteer family. In this role, you nurture the people who show up to serve — ensuring they feel supported, valued, equipped, and connected. You are the bridge between passion and purpose, helping each volunteer find their place to make a meaningful impact on the lives of veterans and their families.

Your leadership will shape the culture of our volunteer force, creating an environment where service is joyful, meaningful, and rooted in empathy.

Key Responsibilities

• Support the recruitment, onboarding, and placement of volunteers across programs
• Build and maintain a positive, encouraging, and inclusive culture for all volunteers
• Schedule, organize, and communicate volunteer assignments for events, programs, and outreach efforts
• Check in regularly with volunteers to provide support, encouragement, and feedback
• Coordinate orientation, training, and development opportunities for volunteers
• Track volunteer hours, engagement, and retention to ensure a healthy volunteer pipeline
• Collaborate with program leads to match volunteers with meaningful opportunities
• Celebrate milestones, acknowledge service, and uplift the stories of our volunteers
• Maintain confidential records and uphold Operation Meraki’s mission, values, and 90% Pledge

Ideal Candidate

• A natural encourager who believes in the power of community and service
• Excellent communicator with a heart for people and relationship-building
• Organized, dependable, and skilled at coordinating many moving pieces
• Experience in volunteer management, HR, community engagement, or team leadership is helpful (not required)
• Comfortable using email, basic tech tools, and simple databases for communication and tracking
• Values compassion, integrity, inclusion, and accountability
• Passionate about uplifting veterans, military families, and those seeking to rediscover purpose

Training & Support Provided

• Onboarding and orientation to Operation Meraki’s culture, mission, and programs
• Ongoing mentorship from the Executive Director
• Access to leadership development and trauma-informed service training
• Opportunities to grow into expanded leadership roles within the organization

What You Gain

• Experience in nonprofit leadership and people development
• Skills in community engagement, volunteer management, and organizational culture-building
• The chance to create a lasting impact in the lives of veterans and their families
• Purpose-driven community and meaningful relationships
• A role that allows you to lead with heart and leave a legacy of service

Commitment & Reporting Structure

• Reports directly to the Executive Director
• Attend monthly staff/leadership meetings
• Estimated 5–7 hours per week, with occasional weekends for events
• Minimum 12-month commitment to ensure relationship continuity

Diversity, Equity & Inclusion

Operation Meraki welcomes and values diversity. We encourage individuals of every background, identity, lived experience, and ability to apply. Veterans, military spouses, military-connected individuals, and those with a heart for serving the veteran community are strongly encouraged to join us.