Business and Operations Manager

Job description

Business & Operations Manager Volunteer

Department: Business & Operations / Administration

Organization: A Free Bird | 501(c)(3) Nonprofit

Location: Remote

Commitment: 10-15 hours per week | Minimum 6 month commitment

About Us

A Free Bird is a nonprofit organization dedicated to empowering children and teens diagnosed with cancer through the healing power of the arts. Through our programs, we provide creative outlets that foster resilience, hope, and self-expression.

Position Summary

The Business & Operations Manager is responsible for overseeing organizational operations, improving internal processes, and supporting strategic decision-making across departments. This role plays a critical part in ensuring efficiency, scalability, and alignment with A Free Bird’s mission and growth objectives.

This position is ideal for a detail-oriented and strategic thinker who can manage operations, optimize workflows, and support leadership through data-driven insights.

Key Responsibilities

Develop and implement operational strategies to improve efficiency and organizational performance

Support budget planning, tracking, and resource allocation across departments

Identify process gaps and lead process improvement initiatives to streamline workflows

Collaborate with cross-functional teams (HR, Marketing, Programs, IT) to ensure smooth operations

Establish and maintain operational systems, documentation, and best practices

Analyze organizational data to support data-driven decision-making and strategic planning

Track key performance indicators (KPIs) and prepare reports for leadership

Assist in scaling operations and supporting new initiatives

Ensure alignment between operational activities and organizational goals

Support leadership with administrative and operational tasks as needed

Qualifications & Competencies

2–4+ years of experience in operations, business management, administration, or a related field as a manager

Experience with budget development, financial tracking, or resource planning

Strong analytical skills with the ability to interpret data and provide actionable insights

Proven experience in process improvement and operational strategy

Excellent organizational and time management skills

Strong written and verbal communication abilities

Ability to work independently and collaboratively in a remote environment

Proficiency in Microsoft Office and Google Workspace (especially Excel/Sheets)

Preferred Qualifications

Experience in a nonprofit or startup environment

Familiarity with data visualization or reporting tools

Experience working across multiple departments or managing cross-functional projects

Additional Information

Fully remote position

Minimum 6 month commitment

10-15 hours per week

Must have reliable internet access and availability for team meetings

Please Send:

Send your resume to hr@afreebird.org. Ensure that your resume highlights the experience needed for this position and a member of our team will reach out to you