Volunteer on our Disaster team as a Local Community Volunteer!

This position supports the Regional Disaster Cycle Services department. The Role of the LCV activity is to recruit, on-board, and place local human resources to meet the staffing needs in the Services Delivery Plan for a Disaster Relief Operation.

Locations

Virtual Opportunity, Western New York Region

Key Responsibilities

Responsibilities and expectations include but are not limited to:

• Contact local community based volunteers who have completed intake requirements to recruit them to fill DRO needs.
• Monitor Event Based Volunteer queue in Volunteer Connection and ensure volunteers complete intake requirements.
• Welcome and schedule volunteers coming into the Volunteer Intake Center or the Volunteer Reception Center [if applicable]
• Schedule volunteers for training [if required for position]
• Maintain daily Volunteer Connection Shift Tool Roster data
• Assign, check in, out-process local community volunteers
• Thank volunteers [phone/email]
• Conduct intake and maintain Volunteer Connection documentation on volunteers from partner businesses and organizations as part of the relief operation

Relationships

All Staff Services workers and other groups and activities on the DRO.

Qualifications

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Passion for Red Cross mission, desire to assist residents of impacted community, and desire to engage local volunteers to support the community
• Proficiently able to use a computer and standard office programs
• Able to follow instructions
• Willingness to learn
• Able to keep volunteer information confidential
• Work independent and as part of a team
• Receive feedback
• Able to work under stressful and changing environments
• Strong interpersonal/communication skills

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Values Differences

Recognizing the value that different perspectives and cultures bring to an organization.

• Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
• Stand and or sit for two-hour periods, and walk for two miles during a shift.
• Walk on uneven terrain.
• Bend or stoop multiple times and/or crawl on the floor or ground.
• Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Speak clearly on phone and in person.
• Work for long periods on computer and/or reading small print and/or writing.
• Drive in day time and at night.
• Able to step up/down 18 inches and climb two or more flights of stairs.