Volunteer Ombudsman: Protect Quality of Life in Long-Term Care

The Ombudsman Program seeks dedicated volunteers to serve as advocates for people living in nursing or assisted living facilities.

This opportunity is available in every county in Kansas. Our certified Volunteer Ombudsmen are assigned to a local long term care facility (i.e. nursing home) of their choice provided no conflicts of interest exist.

An ombudsman is a specially trained and certified volunteer or professional who advocates for quality care in Kansas nursing or assisted living facilities. Volunteers spend a minimum of three hours per month visiting residents in their assigned facility. You can complete your visits whenever it is convenient for your schedule! Volunteers visit with residents, educate them about their rights in long-term care, and help communicate any concerns they may have to the facility to be resolved.

There is no experience necessary to become a volunteer ombudsman! The requirements are to be 18 and older, complete the required forms, complete FREE certification training, have reliable transportation, be able to take the time to complete weekly or monthly visits to an assigned facility and the commitment to actively volunteer for at least a year. Training is required prior to facility placement, and ongoing training and volunteer education is provided by the program.