Local Community Volunteer

This position supports the Regional Disaster Cycle Services department. The Role of the LCV activity is to recruit, on-board, and place local human resources to meet the staffing needs in the Services Delivery Plan for a Disaster Relief Operation.

Responsibilities and expectations include but are not limited to:

• Contact local community based volunteers who have completed intake requirements to recruit them to fill DRO needs.
• Monitor Event Based Volunteer queue in Volunteer Connection and ensure volunteers complete intake requirements.
• Welcome and schedule volunteers coming into the Volunteer Intake Center or the Volunteer Reception Center [if applicable]
• Schedule volunteers for training [if required for position]
• Maintain daily Volunteer Connection Shift Tool Roster data
• Assign, check in, out-process local community volunteers
• Thank volunteers [phone/email]
• Conduct intake and maintain Volunteer Connection documentation on volunteers from partner businesses and organizations as part of the relief operation

What makes you a great fit?

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Passion for Red Cross mission, desire to assist residents of impacted community, and desire to engage local volunteers to support the community
• Proficiently able to use a computer and standard office programs
• Able to follow instructions
• Willingness to learn
• Able to keep volunteer information confidential
• Work independent and as part of a team
• Receive feedback
• Able to work under stressful and changing environments
• Strong interpersonal/communication skills

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Values Differences

Recognizing the value that different perspectives and cultures bring to an organization.

• Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
• Stand and or sit for two-hour periods, and walk for two miles during a shift.
• Walk on uneven terrain.
• Bend or stoop multiple times and/or crawl on the floor or ground.
• Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Speak clearly on phone and in person.
• Work for long periods on computer and/or reading small print and/or writing.
• Drive in day time and at night.
• Able to step up/down 18 inches and climb two or more flights of stairs.

Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.