For this role, we are only looking for someone with professional Zendesk knowledge.
We have volunteer developers that can help with the integration. If you are interested in development & integration, that's great... but it's not required for this specific role.
Role Duration: 3-5 hours/week for 3-4 months
To Apply, please send Resume/CV to: volunteer@disasteraccountability.org. Thank you!
Background: Disaster Accountability Project was founded after Hurricane Katrina to improve effectiveness in disaster relief and humanitarian aid. SmartResponse was designed to curate localized "how to help" lists to help donors identify and directly support local nonprofits after disasters in the U.S. and globally. Too often, donations are delayed and diverted before reaching the ground. We are not an intermediary -- we simply serve as a clearinghouse/resource and do not handle donations intended for local nonprofits.
Over 900 organizations self-registered on the platform from over 72 countries and 30 U.S. states and territories.
We have a global volunteer team of developers. Many work at tech companies full-time and volunteer 5-10 hrs per week (or more) on evenings and weekends. It's all remote.