Administrative Externship

Job Description:

As a Hospice Administrative Volunteer, you will play a crucial role in supporting the administrative functions of our hospice organization. This role is an excellent opportunity for college students looking to gain real-world experience in a healthcare setting while contributing to a mission of compassion and care. You will work closely with our administrative team to help ensure the smooth operation of our hospice services.

Tasks may include:

• Answering phones
• Filing
• Scanning
• Faxing
• Data entry
• Mailings
• Arts and craft projects

Key Responsibilities:

• Phone and email communication: Handle incoming calls and emails, providing courteous and helpful responses, and directing inquiries to the appropriate staff members.
• Filing and organization: Maintain organized and easily accessible filing systems for administrative documents, ensuring efficiency in record retrieval.
• Administrative tasks: Perform general office tasks such as photocopying, scanning, faxing, and maintaining office supplies.
• Data entry and record keeping: Assist in maintaining and updating patient records, volunteer logs, and other essential documents accurately and confidentially.
• Assist with mailings: Prepare and send out mailings, including thank-you letters, newsletters, and informational materials.
• Assist with projects: Assist volunteer coordinator with special projects for our patients such as making cards, writing letters, putting gifts together, etc.
• Support staff meetings: Attend staff meetings and assist in preparing agendas, taking minutes, and distributing meeting materials.
• Event support: Assist in planning and organizing hospice events, including fundraisers, awareness campaigns, and volunteer appreciation events.

Requirements:

• Minimum age: 16
• In-office interview
• In-office orientation/training
• Valid driver's license/ID

Qualifications:

• A commitment to the mission and values of the hospice organization.
• Strong organizational and communication skills.
• Attention to detail and the ability to handle confidential information.
• Proficiency in basic computer skills, including word processing and data entry.
• Friendly and compassionate demeanor.
• Reliable and punctual.
• Ability to work collaboratively in a team and take direction from staff members.

Time Commitment:

We are very flexible. Volunteers are expected to commit to a minimum of 1 hour per week.

This opportunity will help develop skills such as:

• Compassion
• Understanding patient care
• Understanding how a hospice business operates.
• Working in an office setting
• Verbal and written communication
• Basic computer skills

How This Opportunity Can Help College Students:

• Professional experience: Gain practical experience in an administrative role within a healthcare organization, enhancing your resume and career prospects.
• Skill development: Develop valuable skills in data management, communication, and organization that are transferable to various professions.
• Networking: Connect with professionals in the healthcare field and build a network that can be beneficial for future job opportunities.
• Community engagement: Make a meaningful contribution to your local community and experience the rewards of giving back.
• Flexible schedule: This volunteer opportunity allows for flexible scheduling, making it manageable alongside college coursework and other commitments.
• Mentorship: Learn from experienced administrators and professionals who can provide guidance and mentorship as you consider your career path.

College level courses that may be related to this position:

• Nursing
• Administrative work

Compensation and Benefits

• Volunteer retention
• Gain knowledge of healthcare and how a hospice is run.
• Attain credit hours (if required by your instructors and/or institution)
• Work closely with patients, nurses, social workers, hospice staff, etc.
• The opportunity to make a meaningful impact in the lives of hospice patients and their families.
• Gain valuable experience in end-of-life care.
• Ongoing training and support to enhance your skills and knowledge.
• A supportive and compassionate team environment.

If you or someone you know might be interested, please contact Divinity Hospice at 817-438-7463 or tazi@divinityhospice.net.