Social Media Manager (Volunteer)

Social Media Manager (Volunteer)

Organization: Mentor A Promise (MAP)

Division: Communications & Creative Media

Location: Remote and/or New York City

Type: Volunteer (Unpaid)

About Mentor A Promise

Mentor A Promise (MAP) is a nonprofit organization dedicated to supporting children and youth ages 5–18 experiencing housing instability in New York City. Through mentorship, academic enrichment, literacy development, creative expression, and housing initiatives, MAP creates safe, consistent, and empowering spaces where young people can thrive.

Our Communications & Creative Media Division leads MAP’s storytelling, public engagement, and digital media platforms. Through projects like Threads of Voices (MAP’s storytelling and podcast platform), The Bells I Hear (our original audio series), and MAP’s YouTube and social media channels, we connect audiences to the human stories behind mentorship, resilience, and hope.

About the Role

We are seeking a creative and organized Social Media Manager to lead MAP’s digital presence across platforms including Instagram, LinkedIn, X (Twitter), Facebook, and YouTube. The ideal candidate will combine storytelling, design, and analytics to strengthen community engagement, expand our audience, and build a unified digital voice for MAP.

Key Responsibilities

• Develop and manage a social media strategy aligned with MAP’s mission and campaigns.
• Plan, schedule, and publish content across all MAP platforms.
• Create compelling posts highlighting programs, youth stories, and initiatives such as Threads of Voices and The Bells I Hear.
• Collaborate with communications, design, and program teams to align messaging and visuals.
• Engage with followers and partner organizations to foster authentic community relationships.
• Track analytics, audience engagement, and platform performance to inform strategy.
• Support video and visual content for MAP’s YouTube and multimedia storytelling.
• Check and respond to emails daily, ensuring all responses are completed within 48 hours.
• Take responsibility for performance improvement by setting growth goals and optimizing digital engagement efforts.

Qualifications

• Bachelor’s degree in Communications, Marketing, Media, or a related field preferred.
• 1–3 years of experience managing social media for an organization, brand, or campaign.
• Strong understanding of social media tools (Instagram, LinkedIn, YouTube Studio, Meta Business Suite, Canva, or Hootsuite).
• Excellent writing, editing, and visual storytelling skills.
• Familiarity with digital marketing, analytics, and community engagement strategies.
• Collaborative, reliable, and passionate about creative communication and social impact.

Commitment

• Volunteer position requiring approximately 5–10 hours per week.
• Minimum 6-month commitment preferred.
• Remote-first, with opportunities for collaboration and event coverage in New York City.

What You’ll Gain

• Hands-on experience leading communications and digital engagement for a mission-driven nonprofit.
• Collaboration with a dynamic team of designers, writers, and storytellers.
• Opportunities to develop your portfolio, analytics insights, and digital strategy expertise.
• Professional references, mentorship, and exposure to multimedia production.
• The fulfillment of using social media to share stories that inspire hope and action.

Application Process

Please send your resume, LinkedIn profile, and 2–3 examples of your social media work (posts, campaigns, or visuals) to hr@mentorapromise.org with the subject line Social Media Manager (Volunteer).

You may also apply directly here: https://forms.gle/ptgy2zBZXJB1q7GV8