CRM Developer Volunteer Opportunity at Mommy's Heart

Position: CRM Developer Volunteer Opportunity at Mommy's Heart

Organization Overview: Mommy's Heart, Inc. (EIN #87-4833078) is a 501 (c) 3 non-profit organization, which provides free legal, mental health, and advocacy services to parents and children, who escaped domestic abuse and face retaliatory lawfare by their abusers in court. Due to systemic failures and lack of equal access to justice, abusers are often able to exploit the family court system against victims, resulting in 58,000 children a year being court ordered into unsupervised contact, including sole custody arrangements, with an abusive parent. Every six days a child dies due to family court failures. Mommy’s Heart aims to protect and defend the fundamental rights of all fit parents to direct the care and custody of their children, so that no parent has to fear losing a child for reporting abuse. Mommy’s Heart is dedicated to empowering abuse survivors with equal access to justice, healing, and the chance to rebuild their lives.

Position Title: CRM Developer Volunteer

Duration: 6 months

Location: Remote, in-office (NYC), or hybrid (based on preference)

Volunteer Description:

Are you a skilled developer passionate about leveraging technology for social justice? Mommy's Heart seeks a CRM Developer Volunteer to design, optimize, or integrate a CRM system that enhances donor engagement, volunteer coordination, and client service tracking. This role directly impacts our ability to protect survivors through streamlined data management and mission-driven automation.

Responsibilities:

1. 1. System Development/Integration: Build, customize, or optimize CRM platforms (Salesforce) to track donor interactions, volunteer activities, and client service outcomes.
   2. Automation Design: Implement workflows to automate donor communications, volunteer onboarding, and impact reporting.
   3. Data Security: Ensure CRM compliance with HIPAA and nonprofit data privacy standards for sensitive client information.
   4. Training & Support: Educate staff on CRM best practices and troubleshoot technical issues.
   5. Reporting Tools: Develop dashboards to visualize donor retention rates, service utilization, and program effectiveness for grant applications.
   6. Integration: Connect CRM with existing tools (e.g., QuickBooks, email platforms) to centralize operations.

Qualifications:

• • Technical Skills: Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and workflow automation tools (e.g., Power Automate, Zapier).
  • Development Experience: Familiarity with API integrations, data migration, or custom CRM module creation (nonprofit experience a plus).
  • Compliance Knowledge: Understanding of HIPAA or nonprofit data security requirements.
  • Mission Alignment: Commitment to protecting abuse survivors and vulnerable families.

Benefits:

• • Impact: Shape a CRM system that safeguards survivors and amplifies donor/volunteer contributions.
  • Skill Development: Gain hands-on experience in nonprofit tech strategy and data-driven advocacy.
  • Flexibility: Remote work options and adaptable scheduling.
  • Recognition: Letter of recommendation highlighting CRM-specific achievements.

How to Apply:

Submit your resume and a brief statement outlining your CRM development experience and alignment with Mommy's Heart’s mission to mommysheartinc@gmail.com. Include examples of past CRM projects (if available).

By developing a purpose-built CRM, you’ll empower Mommy's Heart to strengthen donor relationships, optimize volunteer efforts, and ensure survivors receive uninterrupted legal and mental health support. Join us in transforming data into justice.

www.mommysheartfoundation.com