Visitor Services Representative Volunteer

Desired Schedule:

Shifts will be available from 10:00 AM - 1:00 PM and 1:00 PM - 4:00 PM Tuesdays - Saturdays.

Job Description:

The Trinidad History Museum needs volunteers to work in the houses and gift shop.

Duties Include:

• Providing customer service to all museum and gallery visitors (informing the public about the museum tour schedule, giving directions, suggesting sightseeing opportunities and restaurants)
• Answering questions about gallery displays as well as the history of the homes and buildings.
• Assisting customers in the gift shop (answering questions, wrapping gifts.
• Operating the cash register for all sales of tickets and goods.
• Recording all visitation and sales accurately and thoroughly.
• Answering the phone
• Taking reservations for group tours and special events; taking credit card payments over the phone

Desired Skills: Visitor Center representatives should be organized, personable, and comfortable multitasking. All Visitor Center representatives are required to use office equipment such as a cash register, phone, and computer. This job might also entail light office work such as filing, collating, and paper cutting.