Shelter Volunteers

This position supports the Regional Disaster Cycle Services (DCS) department.

The Sheltering (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.

Responsibilities vary depending on assignment.

• • May include providing support to one or more of the following areas within the shelter:
  • reception
  • registration
  • dormitory
  • feeding
  • information
  • supply
  • Provide excellent customer service to clients
  • Complete the required virtual self-paced training (3.5 hours of training total)