Covey Concierge (Front Desk Helper)

Are you great at customer service or hospitality? We are seeking volunteers for our Covey Concierge role! Volunteers would answer the phone line, welcome young people, and help meet their immediate needs (based at our Youth Engagement Center at 755 A Street). We're looking to fill Ideally, individuals would commit to a consistent weekly schedule of 2-4 hour shifts. Our greatest needs are 11:30am-1:00pm and 4:00-6:00pm but there is potential 24/7.

We need volunteers who can be helpful and resourceful, even if they don't know the answer to a question or the question. Volunteers would take messages if someone wasn't available. There may be some down time during a shift, and volunteers would be welcome to bring a book, knitting project, etc.

Seeking a minimum 3-month commitment. This would be a huge lift for our staff, allowing more space and time to directly serve young people.