ONG (Setor Social)
Spy Museum Guest Services Volunteer
Detalhes
Descrição
Museum volunteers play a vital role in inspiring and engaging our audiences while also supporting important behind-the-scenes work. They greet and welcome visitors, share information, and assist staff across a wide range of functions.
The International Spy Museum is currently recruiting adult volunteers to join our Guest Services team, with the next training session scheduled for October 2 and 4, 2026.
Guest Services Volunteer
Guest Services Volunteers support the Museum by welcoming visitors, providing orientation, and offering general information throughout the Museum’s lobby and galleries. As part of the Guest Services Department, volunteers play a crucial role in ensuring a positive visitor experience by greeting guests, encouraging exploration of exhibitions, providing wayfinding assistance, and answering questions related to transportation, dining options, and nearby attractions in Washington, DC.
Key Responsibilities
- Welcome and assist visitors as they plan and organize their visit
- Provide wayfinding support in the lobby and galleries
- Explain and demonstrate RFID technology to guests participating in the Undercover Mission experience
- Engage visitors in conversation using exhibition content to encourage curiosity and deeper exploration
Requirements
- Must be 18 years of age or older
- Completion of a Spy Museum background check
- Attendance at volunteer orientation session on one of the following dates:
- Friday, October 2, 2026, from 1:00 PM–5:00 PM
- Sunday, October 4, 2026, from 1:00 PM–5:00 PM
- Commitment to a minimum of 8 volunteer hours per month (four two‑hour shifts) for at least one year
Necessary Skills
- An engaging and outgoing demeanor
- Flexibility and the ability to work independently in changing environments
- Clear, confident communication with a diverse public
- Ability to represent the Museum in a professional and positive manner
- Comfort working in crowded or noisy spaces
- Ability and willingness to stand for extended periods
Volunteer Benefits
- Access to special lectures, events, and training offered by the Museum
- Discounts at the Museum store
- Two complimentary Museum tickets annually
- Annual Volunteer Appreciation Event celebrating your service
Interested in Volunteering?
Please submit your application by September 1, 2026. Space is limited, and early applications are encouraged. Interviews will be conducted on a rolling basis as applications are received. Final decisions will be communicated by Wednesday, September 30, 2026.
Guest Services Volunteer | International Spy Museum
Localização
International Spy Museum
Orientações
Metro / Train
The closest Metro station is L'Enfant Plaza (Green, Yellow, Orange, Blue, and Silver lines).
L’Enfant Plaza Metro has multiple exits. The closest exit to the Spy Museum is the L’Enfant Plaza Concourse/D St & 9th St exit. The only ADA Accessible exit with an elevator is the Maryland Ave & 7th St SW exit.
Driving Directions
Uber/Lyft/Taxi:
Please be aware that the Museum is on the upper/ground level. If your route takes you through the underground portion of L'Enfant Plaza, SW, be sure to stay in the left-hand lane and take the ramp to the upper level toward L'Enfant Plaza/Banneker Circle.
From the West:
- I-395N
- Take Exit 4 toward SW/Waterfront/Nationals Park/Maine Ave.
- Turn right onto L’Enfant Plaza, SW
From the North:
- Travel south on 9th street
- Travel through the 9th street tunnel
- Once on the south side of the tunnel take a right at the stop sign onto L’Enfant Plaza, SW
From the North East:
- 50 W/New York Ave to I-395 S
- Use the second from right lane to take exit 5 for 7th street Southwest/L’Enfant Promenade
- Merge onto Frontage Road, SW
- Turn right onto 10th Street, SW
From the South East:
- I-295N to I-695
- Use the right lane to merge onto I-395 S
- Use the second from right lane to take exit 5 for 7th street Southwest/L’Enfant Promenade
- Merge onto Frontage Road, SW
- Turn right onto 10th Street, SW
