Information & Planning Generalist Service Associate

An Information & Planning (IP) Generalist (GEN) Service Associate (SA) role is to assist in the collection, evaluation, analysis, and dissemination of operational information related to the incident.

Responsibilities:

• Prepare standard reports, including Incident Action Plans (IAP) and Situation Reports
• Distribute reports and plans as appropriate
• Create incident maps
• Gather and distribute information important to the incident, including damage and communities impacted
• Gather and analyze data regarding incident operations
• Assist in scheduling briefings in support of operations planning

Qualifications (required):

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Ability to collect, combine, and report key service delivery statistics and financial information.
• Ability to collect, process, and organize situation information, advise on weather conditions, and prepare situation summaries.
• Ability to collect, combine, and distribute operational plans and planning products during a disaster response.
• Demonstrates ability to involve others in managing problems and conflict
• Demonstrates good organizational skills
• Demonstrates good facilitation skills
• Ability to implement Incident Action Planning and to help ensure activities in the Documentation unit are efficient and cost-effective.
• Strong attention to detail.
• Computer skills and ability in the Microsoft windows platform, especially Word, Excel, Power Point and Teams.
• Adaptability to changing environments.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Manages Diversity: Treats all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes.

Physical Requirements:

Is able to:

• Lift / carry 20 lbs. multiple times per shift.
• Sit for two-hour periods and walk for two miles during a shift.
• Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Climb two or more flights of stairs.
• Speak clearly on phone and in person.
• Work for long periods on computer and/or reading small print and/or writing.
• Drive in daytime and at night