Volunteer - Generalist

Patient Companionship Volunteers provide non-medical emotional support and presence to hospice patients during end-of-life care. The primary purpose of this role is to enhance quality of life by offering comfort, dignity, and human connection to patients and reassurance to their families.

Key Responsibilities

• Provide companionship through conversation, active listening, reading aloud, or quiet presence
• Offer emotional support to patients and families in a calm, respectful manner
• Sit with patients during periods of rest, reflection, or when family members need respite
• Support patient dignity by honoring personal preferences, culture, and beliefs
• Communicate observations or concerns to hospice staff as appropriate
• Maintain patient confidentiality and adhere to hospice policies and boundaries

What Volunteers Do Not Do

• Provide medical care, personal care, or administer medications
• Perform clinical tasks or replace professional staff
• Offer counseling, advice, or religious instruction unless specifically trained and requested

Qualifications

• Compassionate, reliable, and emotionally mature individuals
• Ability to listen without judgment and respect end-of-life processes
• Comfortable with illness, aging, and death
• Ability to commit to regular visits as agreed upon with hospice staff
• Completion of hospice volunteer training and background screening

Training & Support

• Comprehensive orientation and role-specific training provided
• Ongoing support and supervision from hospice staff
• Access to grief support resources as needed

Impact

Patient Companionship Volunteers play a critical role in ensuring no patient feels alone. Their presence provides comfort, reduces anxiety, and supports both patients and families during one of life’s most meaningful transitions.