Help with the front desk at Reach Opportunity Center!!

General Purpose:

Serves as a point of contact for visitors and members to the Reach Opportunity Center at Summit Lake. Receives and directs members to appropriate areas of the center, explains programs and services available. Answers telephones, relays messages and assists with scheduling.

Essential Duties and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Greets, receives and directs members and visitors to the Reach Opportunity Center at Summit Lake. Explains different program and service offerings and makes recommendations based on needs.
• Answers phones, takes messages and serves as a front-line customer service representative for the Reach Opportunity Center.
• Under the direction of the Reach Opportunity Center Manager, performs typical clerical services.
• Provides clerical support to partners as needed.
• Assists Reach Opportunity Center Manager with scheduling of programs.
• Reports all maintenance issues to the Reach Opportunity Center Manager and/or appropriate personnel.
• Opens and closes facility when appropriate.
• Performs other duties as assigned.

Requires an AMHA approved background check.

The Reach Opportunity Center at Summit Lake is located at 390 W. Crosier St. Akron, Ohio and is a beacon of hope and opportunity, providing vital services and fostering a supportive environment for individuals and families in need. As an effort of the Akron Metropolitan Housing Authority and its non-profit arm, Building for Tomorrow, Reach has been at the forefront of community development, offering innovative educational programs, community-based initiatives, and a dedication to breaking down barriers.