Volunteer Manager

Role Description

The Volunteer Manager manages the recruitment of new volunteers, coordinates the allocation of volunteers to events, and manages volunteer appreciation activities.

Responsibilities

• Supports the Director of Operations in developing and implementing an annual action plan for system activities, including plans for maintaining and/or expanding systems and software to meet the needs of the organization.
• Supports the Director of Human Resources in the developing an annual action plan for volunteer care, management, and recruitment, including short and long-term planning.
• Researches and implements processes and strategies for recruiting and managing the volunteer workforce for Rukundo International
• Coordinates the allocation of volunteers to special and online fundraising events
• Ensures that all current volunteers have their needs met, are connected, held accountable, and kept informed.
• Assists the Director of Human Resources with creating goals and accountability for active volunteers.
• Plans and coordinates volunteer events (two per year), including the management of activities and volunteers that support the events, and successfully leads the event the day-of, meeting budget and expectations.
• Assists the Director of Human Resources with providing volunteer orientation, and entrance and exit interviews for all volunteers.
• Manages the Volunteer Assistant to provide volunteer care, including sending birthday cards, prayer requests, “thank you” gifts, and other regular encouragement.
• Manages the Volunteer Assistant to track all volunteer hours.
• Develops, maintains, and promotes a positive and professional relationship with volunteers, in alignment with the mission of Rukundo International

Time Commitment: 5-10 hours a week

Role Commitment: 1 year

This role is expected to be generally accessible to the Director of Human Resources, as well as other Functional Directors, and responsive to emails.

Qualifications

• Experience with recruitment, event planning, and coordinating teams.
• Excellent written and oral communication skills.
• Organized and good time management skills
• Collaborative spirit
• Committed to the mission of Rukundo International

Reporting Structure

Reports to the Director of Human Resources

Responsible for the Volunteer Assistant