Content & Knowledge Enablement Specialist – Consulting

About CLASS Consulting Group

The Class Consulting Group is a boutique management consulting firm that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations - to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources/ Organization, Finance and IT.

Role Overview

CLASS is seeking Content & Knowledge Enablement Specialist – Consulting to join our Practice Development Team. This role focuses on transforming consulting work into compelling stories, high-quality content, and reusable knowledge assets that support delivery excellence and amplify nonprofit impact. This role blends creative storytelling, video editing, content development, and consulting enablement. 

Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid). This is a Remote position.

Responsibilities:

• Create compelling case studies and impact stories from consulting engagements for the website and marketing channels
• Edit short-form and long-form videos, including project highlights, client stories, and explainers
• Translate consulting outputs into visually engaging formats for digital platforms
• Develop reusable consulting templates, frameworks, and toolkits for project teams
• Build and maintain best-practice documentation and knowledge repositories
• Support proposal storytelling, narrative development, and presentation design
• Collaborate closely with consulting teams to capture insights, learnings, and outcomes

Requirements:

• Experience in content creation, storytelling, video editing, consulting support, or knowledge management
• Strong writing, structuring, and visual communication skills
• Ability to simplify complex consulting concepts into clear, engaging narratives
• Proficiency with tools such as Canva, CapCut, or similar creative platforms
• High attention to quality, consistency, and brand standards
• Ability to work collaboratively across multiple projects

Education Qualification & Experience

• Bachelor’s degree in Communications, Marketing, Design, Business, Social Sciences, or a related field
• Master’s degree preferred but not required
• 2–5 years of relevant experience in content development, consulting enablement, marketing, media, or knowledge management
• Experience developing templates, playbooks, or internal documentation is a strong plus

Skills/Abilities:

• Strong storytelling and editorial judgment
• Visual design sensibility and creative problem-solving skills
• Ability to manage multiple deliverables and timelines
• Collaborative mindset and openness to feedback
• Positive attitude and commitment to delivering high-quality work

Commitment:

• Minimum 1+ year of commitment for the unpaid / pro-bono position.
• Participation in weekly team meetings
• Time: Minimum 5 hours per week [excluding meeting time].
• Continuous learning

Benefits:

• Leadership development opportunities.
• Networking opportunities.
• Group based learning.
• Satisfactory volunteering experience.

The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.