E-Commerce Sales Manager

Position Overview

As the E-Commerce Sales Manager, you will play a key leadership role in driving revenue-generating initiatives for the Foundation. You will support and manage technical aspects of our online sales efforts, including shopping cart operations and product fulfillment through e-commerce platforms. Also, you will oversee a team of volunteer WooCommerce Assistants and help promote our events, campaigns, and resources.

Key Responsibilities

• Work with platforms such as WooCommerce, Zephyr, Shopify, and Gelato to ensure seamless customer experience and timely processing of orders.
• Oversee and support online sales efforts, including shopping cart management and order fulfillment.
• Track and report sales performance metrics and adjust strategies as needed.
• Manage and mentor a team of volunteer WooCommerce Assistants.
• Identify and pursue opportunities with businesses, institutions, and individuals aligned with the Foundation’s mission.
• Collaborate with the marketing team to align messaging and maximize engagement.

What We’re Looking For

• Experience in online sales and business development (nonprofit or corporate sector).
• Proficiency in e-commerce platforms, particularly WooCommerce.
• Ability to manage shopping carts, online orders, and product listings.
• Strong leadership and communication skills.

What's in it for the Volunteer?

• Develop high-demand skills in nonprofit online sales strategy and team management.
• Receive a Letter of Recognition after 3 months of active volunteering.