Program Coordinator (International Programs)

Reports To

Executive Director or Program Director

Position Summary

The Program Coordinator is responsible for the administrative, logistical, and reporting functions essential to the successful execution of the organization’s international projects. This role ensures strong communication and effective partnership management with in-country partners, monitors program progress, manages data, and supports the overall strategy of mission delivery.

Key Responsibilities

1. Partnership and Communication Management

• Liaison: Serve as the primary point of contact for routine communication with international partner organizations regarding project status, administrative needs, and reporting deadlines.
• Logistics: Coordinate site visits (when applicable), meetings, and communication schedules between U.S. leadership, consultants, and international partners.
• Documentation: Maintain an organized system for all partnership agreements, legal documents, project records, and communication history.

1. Program Monitoring and Reporting

• Data Collection: Collect, track, and organize all program data, progress reports, and financial acquittal documents submitted by international partners.
• Impact Tracking: Assist in monitoring program outcomes against defined metrics and indicators of success (e.g., number of beneficiaries served, key results achieved).
• Internal Reporting: Prepare regular internal updates, dashboards, and program summaries for the Executive Director and the Board of Directors.

1. Administrative and Financial Support

• Grant Compliance: Ensure all program expenditures and partner reports comply with the requirements of specific grants and funding agreements.
• Budget Support: Assist the Finance Manager or Program Director in tracking program budgets, processing invoices, and preparing quarterly financial reports related to program spending.
• Material Development: Compile program success stories, photos, and impact data to assist the Development and Communications teams with fundraising appeals and donor reports.

Required Qualifications and Skills

• Education: Bachelor’s degree in International Relations, Non-profit Management, Public Administration, or a related field (or equivalent work experience).
• Experience: 1–3 years of experience in program coordination, project management, or non-profit administration, preferably in an organization with an international focus.
• Organizational Skills: Exceptional organizational and administrative skills with meticulous attention to detail and ability to manage multiple deadlines.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM (Customer Relationship Management) or database system for tracking program data.
• Interpersonal: Excellent cross-cultural communication skills (written and verbal) and a proven ability to build positive relationships with diverse stakeholders.
• Values: Demonstrated commitment to the mission and values of the organization.

Preferred Qualifications

• Fluency or strong proficiency in a second language relevant to the organization’s program regions.
• Experience with international grant reporting and compliance.
• Familiarity with monitoring and evaluation (M&E) concepts in international development