Front Desk, Website, & Social Media Coordinator & Tech

Position Overview: The Front Desk, Website, & Social Media Coordinator & Tech Expert will serve as both the welcoming face and the digital voice of Hi-Tech Charities. This volunteer contributes directly to HTC’s mission by supporting communication, client engagement, digital presence, and technology operations. The ideal candidate is passionate about community service and able to dedicate 10–15 hours per week.

This is an excellent opportunity for students, early-career professionals, and tech-savvy individuals looking to gain hands-on experience while giving back to the community.

Key Responsibilities:

1. Front Desk & Communication Support
   • Serve as the first point of contact for walk-in clients, callers, and email inquiries.
   • Maintain professionalism, confidentiality, and courtesy in all interactions.
   • Support appointment scheduling, visitor logs, and information routing to appropriate staff.
   • Provide general administrative and reception support as needed.
2. Website & Digital Content Management
   • Manage updates to the Hi-Tech Charities website using Google tools and Wix applications.
   • Upload new content such as announcements, events, photos, and reports.
   • Troubleshoot website issues and work with supervisors to implement improvements.
   • Ensure all digital information aligns with HTC’s brand identity and mission.
3. Social Media Coordination
   • Create inspiring, mission-centered content for platforms such as Facebook, Instagram, X (Twitter), TikTok, and LinkedIn.
   • Plan and publish weekly content including graphics, videos, and campaign highlights.
   • Track engagement metrics and recommend improvements.
   • Support the development of digital storytelling and outreach campaigns.
4. Technology Support (Tech Expert Duties)
   • Provide first-level troubleshooting for office technology (printers, Wi-Fi, computers, email access, etc.).
   • Assist team members with basic software navigation and digital tasks.
   • Maintain digital folders, backups, and access permissions.
   • Report extensive tech issues to the supervisor or the President of HTC.

Qualifications & Skills:

• • Must have Bachelors Degree, Masters preferred.
  • Strong communication and interpersonal skills.
  • Familiarity with social media management tools and trends.
  • Experience with Wix, Google Workspace, or similar website platforms.
  • Ability to create visual content (graphics, short videos, flyers).
  • Basic technical troubleshooting skills.
  • Organizational ability and time-management discipline.
  • Commitment to confidentiality and professionalism.

Volunteering Benefits:

• • Professional Growth & Recognition: Certificates, LinkedIn recommendation letters, mentorship, professional references, and leadership opportunities.
  • Flexible & Supportive Work Environment: Hybrid/remote options, adjustable hours, part-time commitment, and a friendly volunteer community.
  • Meaningful Impact & Future Opportunities: Hands-on involvement in outreach programs, networking with professionals, recognition for contributions, and priority for future paid roles.

Work Location: 5920 Dr. Martin Luther King Drive, St. Louis, MO 63112

Hours per Week: 10-15 hours per week.

Email (francis.onukwue@hi-techcharities.org), text or call

Francis at 314-922-7139.