Volunteer Befriender

• Provide and develop trusting, meaningful, and mutually rewarding regular

companionship (in person or by phone)

• Provide safe, caring support after big life changes (e.g. hospital stays or bereavement)
• Report any emerging issues or concerns that the befriendee has agreed to share, such

as a change in personal circumstance or health

• Maintain records of your befriendee and send to the Volunteer Manager regularly
• Regularly meet with your befriending peers and Volunteer Manager to share

experiences, get support and reflect

• Signpost other Age UK East London services that the befriendee may benefit from
• Provide up to hour support per week for a minimum of six months but we would ideally

prefer a more long-term commitment

You’ll choose whether you’d like to volunteer face-to-face or by telephone, and we’ll match

you with someone who needs your support, at a time suitable to the befriendee.