HR Operations Lead - Volunteer

Mission

The KeelWorks Foundation is a 501(c)(3) approved nonprofit foundation dedicated to support a better world by fostering learning competence, emotional intelligence, and networked intelligence, with a particular focus on empowering the economically disadvantaged. We aim to promote global economic equality through individual empowerment and inclusion, ultimately creating a more peaceful and equitable world.

We specifically aim to bring greater participation to the economically disadvantaged across the globe and in building a system to support upward mobility. We operate on the belief that unrealized human potential is a loss for everyone, that circumstances don't define individuals, that the hunger for learning is universal, and that every learner has unique gifts. Our programs include KeelWings, which provides practical experience for recent graduates, and KeelMate, which supports the experienced professionals.

Position Overview

The HR Operations Lead will oversee and drive the internal HR processes that sustain KeelWorks’ people management framework. This role ensures that HR policies, guides, and procedures are implemented effectively, consistently, and with high quality. By training team members, monitoring process execution, and leading quality assurance efforts, the HR Operations Lead ensures the HR function runs smoothly and supports the organization’s mission.

Key Responsibilities

Process Leadership & Oversight

• Oversee all HR operational processes, ensuring accuracy, timeliness, and alignment with organizational needs.
• Conduct periodic reviews of HR guides, documentation, and workflows to maintain consistency and compliance.
• Identify inefficiencies and lead process improvements for scalability and sustainability.

Team Training & Development

• Train HR staff and volunteers to perform their duties effectively and confidently.
• Provide coaching and guidance to HR members to strengthen skills and ensure high-quality outcomes.
• Encourage accountability, ownership, and a culture of continuous improvement within the HR team.

Quality Assurance & Compliance

• Monitor the completion of HR tasks and processes, ensuring adherence to standards and organizational values.
• Lead quality assurance reviews to maintain high performance across HR functions.
• Stay informed on HR best practices, nonprofit regulations, and emerging trends to ensure compliance and adaptability.

Collaboration & Communication

• Work closely with HR team leads and cross-functional partners to ensure smooth execution of HR responsibilities.
• Communicate clearly with team members and leadership regarding process updates, challenges, and improvements
• Act as a bridge between HR operations and organizational leadership, ensuring transparency and alignment.

Skills & Qualifications

Essential

• Strong understanding of HR processes and operational frameworks.
• Demonstrated experience in training, coaching, or leading HR staff or volunteers.
• Ability to drive accountability and ensure task completion.
• Experience in quality assurance and process monitoring.
• Strong organizational and communication skills.
• Ability to adapt to a dynamic, evolving environment.

Preferred

• Experience in nonprofit or mission-driven organizations.
• Familiarity with HR technology, systems, and documentation tools.
• Familiarity with Project Management technology, systems, and documentation tools.
• Background in change management or process improvement.

What You’ll Gain (What's in for you)

• A chance to make a great impact and contribute to a cause that improves the lives of people.
• An opportunity to help build a high-performing, engaging and mission-driven environment.
• Great work experience and exposure to diverse projects that make a real difference.
• Expansion of your professional network & exposure to working for a non-profit.

"If you have the time, experience organizationing operations, ability to guide others, and a desire to contribute to a meaningful cause, we can use your help." Keelworks Founder

Footnotes:

• Please leave a note with your application to acknowledge your awareness of the volunteer nature of the role. We will only proceed with those candidates who understand this to be a volunteer position.

This position is virtual and can be done from anywhere in or outside the United States.

This is a volunteer position with an expected commitment of minimum of 20 hours per week and a minimum 3 month service commitment.

Visit our website at www.KeelWorks.org for more information.

Job Type: Part-time

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: Remote