Receptionist

Typical Duties of a Volunteer Receptionist

• Greeting Visitors: Welcoming and directing visitors to the appropriate person or location.
• Answering Phones: Handling incoming calls, taking messages, and transferring calls.
• Administrative Tasks: Assisting with filing, data entry, and other clerical duties.
• Scheduling Appointments: Managing calendars and booking appointments.
• Providing Information: Offering information about the organization’s services and activities.

Skills Needed

• Communication: Clear and friendly verbal and written communication.
• Organization: Ability to manage multiple tasks and stay organized.
• Customer Service: Friendly and helpful demeanor.
• Computer Proficiency: Basic knowledge of office software (e.g., Microsoft Office, email).
• Problem-Solving: Ability to handle inquiries and resolve issues efficiently.