Administrative Support in Gentiva Hospice Office

DESCRIPTION

The Administrative Volunteer provides support to office personnel through clerical and administrative

functions. An administrative volunteer may assist with answering telephones, filing, making copies, data

entry or helping to create admission packets. An Administrative Volunteer might help with compiling

and mailing Bereavement letters, sympathy cards or the planning of the Annual Memorial Service.

QUALIFICATIONS

The Administrative Volunteer must possess strong communication skills, must be dependable, self-directed, and flexible and have the ability to work effectively as a member of a team. He/ she must have

an understanding of Hospice Services and be willing to participate in peer support/ continuing education

meetings.

RESPONSIBILITIES

a. Answering telephone calls, taking messages, transferring calls, or making calls for staff members

b. Organizing and compiling admission packets

c. Copying and filing

d. Sending, receiving, and distributing faxes

e. Assembling Volunteer Orientation manuals and in-service packets