Volunteer Receptionist

Position Title: Volunteer Receptionist

Reports To: Director of Operations

Location: 470 Mamaroneck Avenue, White Plains

Commitment: flexible schedule

Position Summary:

The Volunteer Receptionist plays a crucial role in creating a welcoming environment for visitors, clients, and staff. This individual will manage the front desk, handle inquiries, and perform light administrative duties to support the organization's operations.

Key Responsibilities:

• • Greet and welcome visitors, ensuring a friendly and professional atmosphere.
  • Answer, screen, and direct phone calls to appropriate departments or personnel.
  • Provide general information about the organization’s services, programs, or events.
  • Manage the sign-in and sign-out process for visitors and staff.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Assist with basic clerical tasks, such as filing, data entry, and preparing documents.
  • Maintain the reception area, ensuring it remains tidy and organized.
  • Assist with scheduling appointments or booking meeting rooms, if applicable.
  • Support staff with additional administrative tasks as needed.

Qualifications and Skills:

• • Excellent interpersonal and communication skills.
  • Friendly and approachable demeanor.
  • Basic computer skills (e.g., email, Microsoft Office, or scheduling software).
  • Ability to multitask and remain calm under pressure.
  • Organized and detail-oriented.
  • Prior experience in a receptionist or customer service role is a plus, but not required.

Benefits of Volunteering:

• • Opportunity to build administrative and customer service skills.
  • Be part of a team making a positive impact in the community.
  • Gain valuable work experience and professional references.
  • Develop connections with staff, clients, and volunteers in a meaningful way.

How to Apply:

Please submit your resume or reach out to WRO’ Director of Operations, payroll@wroinc.org to express your interest in this volunteer role.