Bilingual Intake Screener

The Bilingual Intake Screener will support our staff by providing interpretation and translation assistance for Spanish-speaking senior citizens who are seeking services through our organization. This volunteer plays a vital role in ensuring clear communication, accurate assessments, and a welcoming experience for our clients.

Key Responsibilities

• Provide Spanish–English interpretation during client intake assessments.
• Assist staff in communicating program information, eligibility requirements, and service options to Spanish-speaking seniors.
• Accurately interpret client responses to ensure assessments are completed correctly.
• Participate in person or be available by phone when staff conduct assessments.
• Maintain confidentiality of client information at all times.
• Uphold the organization’s values of respect, dignity, and patience when working with seniors.

Qualifications

• Fluency in both Spanish and English (spoken required; written a plus).
• Strong communication and listening skills.
• Comfortable working with senior citizens.
• Reliable, punctual, and able to maintain confidentiality.
• Interpretation experience is helpful but not required.

Time Commitment

• Flexible; based on staff scheduling needs and volunteer availability.
• Occasional on-call availability for phone interpretation during assessments is ideal.

Benefits

• Make a meaningful impact by helping seniors access essential services.
• Gain experience in social services, interpretation, and senior support.
• Work directly with a compassionate and supportive team.