Disaster Cycle Services - Recovery Team Member

Recruiting for each of the following counties:

San Francisco, San Mateo, Santa Clara, Santa Cruz, and Monterey

Purpose

This position supports the Regional Disaster Cycle Services department at the county level. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

• Responsibilities
  • Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
  • May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals and External Referrals.
  • Assist with problem-solving and advocacy upon request
  • Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
  • Services may be provided in person or virtually.
  • Work with community recovery partners to plan for community recovery needs and long-term recovery activities.
• May also have a REC/CARE/SA GAP in addition to steady state role.
• Time Commitment
• Min. of 4 hrs/week.
• Volunteer FrequencyWeekly
• Qualifications
• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Preferred qualifications:
  • Able to treat clients with care, comfort and concern.
  • Demonstrated commitment to the mission of the American Red Cross.
  • Demonstrated ability to work well in stressful situations and in a team-oriented setting.
  • Demonstrated interest in learning about community resource organizations.
  • Treats people equitably and works effectively with diverse populations
  • Comfortable with technology
• Length of Appointment
• Not recommended for those with short time period for volunteering (e.g. on summer break or on a short sabbatical)
• Development Opportunities
• Based on skill and interests, become a Recovery Team Leader or get a GAP and deploy nationally
• Requirements
• Required:
  • Disaster Cycle Services: An Overview
  • RC Care: Caseworker Curriculum
  • Everyone is Welcome
  • Concept of Operations Basics
• Recommended:
  • Psychological First Aid: Helping Others in Times of Stress

https://youtu.be/vvEyDRQEqpQ

Watch our video to learn more: Disaster Action Team