Reiki Volunteer with SouthernCare Hospice

REPORTS TO

Volunteer Coordinator (VC)/ Manager of Volunteer Services (MVS)

DESCRIPTION

The Reiki Volunteer serves as an additional support to patients, families and caregivers by performing Reiki to facilitate the body’s "relaxation response". Provision of Reiki may promote a reduction in anxiety, muscle tension, or pain, and can promote wellness and a greater sense of well-being. The Reiki volunteer may only perform Reiki to the head, neck, shoulders, arms and below the groin. Visits may occur in the patient’s home or in a professional care setting. All care provided by the Reiki Volunteer is outlined in the Volunteer Care Plan and agreed upon by the Interdisciplinary Group (IDG).

QUALIFICATIONS

The Reiki Volunteer must have an understanding of Hospice Philosophy and possess the ability to actively listen and communicate compassionately with patients, families and caregivers. He/ she must have access to reliable transportation.

RESPONSIBILITIES

1. Provide comfort and support, to assigned patients in accordance with the Volunteer Plan of Care
2. Provide Reiki visits to all patients and families in all care settings (based on facility guidelines and policies)
3. Participate in Volunteer support or peer groups and/ or training with other Volunteers
4. Provide availability on a regular basis and/ or keeping with the assigned family and caregiver needs as outlined and defined in the Volunteer Plan of Care
5. Maintain regular communication with the Volunteer Coordinator/ Manager of Volunteer Services.
6. Report any concerns, problems, or sudden changes in patient, family and caregiver status to the Volunteer Coordinator (VC)/ Manager of Volunteer Services (MVS) (or appropriate personnel).
7. Perform duties within the established Volunteer Care Plan and function within authorized activities according to the individual’s ability, knowledge, and training. Does not assume tasks or decisions which are outside the scope of the Reiki Volunteer or are within the domain of other persons, e.g. family, caregiver, facility staff member or hospice clinical personnel
8. Document and record hours of service and return Volunteer Visit Notes to the Volunteer Coordinator (VC)/ Manager of Volunteer Services (MVS) within a timely manner, i.e. 24-48 hours.
9. Maintain family and caregiver confidentiality and abide by federal regulations related to privacy practices, e.g. HIPAA
10. Assure for compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures
11. Meet or exceed delivery of Company Service Standards and operate under the company’s Code of Conduct
12. Be evaluated annually based on competency and performance by the Volunteer Coordinator (VC)/ Manager of Volunteer Services (MVS)
13. 'Participate in continual education and training, including mandatory annual in-services (HIPAA, Tuberculosis, Emergency Preparedness, etc.)