Front Office Volunteer with The Salvation Army

Job Title: Front Office Volunteer

Reports To: Volunteer Coordinator/Receptionist

GENERAL PURPOSE

To give assistance and support to our front office receptionist, serving as the first line of communication between The Salvation Army and our clients, stakeholders, partners and donors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Be a smiling face and warm presence to clients, stakeholders, partners and donors who visit us
• Answer and field phone calls
• Help file and organize
• Assist with the tracking of volunteer hours
• Assist in signing shower program clients in and out
• Complete other assignments as needed

LOCATION AND OPERATING HOURS

• The main office is located at 190 S. Maple St.
• Office hours are 9 AM - 3 PM
• Shifts are offered during the week in the morning and afternoon.

EXPERIENCE

• Experience handling calls with professionalism
• Familiarity with Microsoft Office products
• Training provided by the receptionist