Virtual IT/User Management Assistant

Grace Helping Hands is a nonprofit dedicated to restoring dignity to homeless women and children by providing hygiene kits and feminine care products. We are looking for a dedicated and motivated individual to assist with data management tasks to support our mission of providing essential toiletry kits to homeless women and children.

To ensure consistency and impact, we ask that volunteers commit to 1 Year of service for adults and 6 months for students and/or under 18 years old be able to dedicate 3-4 hours per week to this role.

This is a virtual opportunity, allowing you to contribute from the comfort of your home.

What we are looking for:

• Familiarity with Google and Microsoft Apps.
• Interest in community engagement.
• Strong organizational and communication skills
• Comfortable working with spreadsheets, CRMs, or basic database tools (training provided)
• Detail-oriented and able to maintain confidentiality of user information
• Reliable, proactive, and able to work independently

Benefits:

• Gain hands-on experience in nonprofit operations and data management
• Contribute directly to improving volunteer and partner engagement
• Be part of a mission-driven organization making a tangible impact on women and children experiencing homelessness

What you will do:

• Ensure members stay connected with updates and opportunities.
• Manage volunteer sign-ups and maintain accurate records in our database
• Track and update partner and donor contact information
• Support onboarding of new volunteers by ensuring they receive proper materials and communications
• Monitor user engagement and recommend improvements for communication and retention
• Provide basic technical support for users navigating volunteer or partner systems

Time Commitment: 3–4 hours per week, flexible schedule, remote-friendly, minimum 1 year commitment (nonstudent) and 6-month for students and/or 18 years old & younger.

This is a virtual opportunity. All communication will be via email & Microsoft apps, except on limited circumstances via GoogleMeet. We also ask our adult volunteers to be able to attend monthly meetings.

Impact: Your creativity and skills will help Grace Helping Hands connect with the community, raise awareness, and reach more women and children in Montgomery County, Howard County, Prince George’s County, Baltimore City, and Washington, DC.

About Grace Helping Hands

Grace Helping Hands (GHH) is a grassroots nonprofit founded in 2024 to bring comfort and dignity to homeless women and children. We provide hygiene kits and feminine care products through partnerships with shelters, pantries, and crisis centers in Montgomery County, Howard County, Prince George’s County, Baltimore City, and Washington, DC. Since launching, we’ve distributed hundreds of kits — offering hope, health, and dignity to people in crisis.

How to Apply:

Email at: volunteer@gracehelpinghands.org to get involved today and help Grace Helping Hands bring dignity, health, and hope to women and children experiencing homelessness!

Check us out at : https://gracehelpinghands.org/