Remote Hospice Volunteer

Position Summary:

We are seeking compassionate, empathetic, and reliable volunteers to make regular check-in phone calls to families and caregivers of hospice patients. As a remote hospice volunteer, your primary role is to offer emotional support, a listening ear, and a caring presence through scheduled phone conversations. You will not provide medical advice or counseling, but rather serve as a comforting connection for those navigating the challenges of end-of-life care.

Key Responsibilities:

• • Make scheduled check-in phone calls to families and caregivers of hospice patients
  • Provide emotional support, companionship, and a listening presence
  • Document the outcomes of each call according to hospice protocols
  • Report any concerns or urgent issues to the hospice care team
  • Maintain confidentiality and comply with HIPAA and hospice policies
  • Participate in initial training and periodic volunteer meetings or check-ins

Qualifications:

• • Strong communication and active listening skills
  • Compassionate, patient, and nonjudgmental demeanor
  • Ability to maintain confidentiality and professional boundaries
  • Comfortable speaking on the phone with individuals who may be grieving or under stress
  • Reliable access to a phone and a quiet, private space for making calls
  • Basic computer skills for logging calls and communication

Training and Support:

• • Comprehensive orientation and training provided
  • Ongoing support from the Volunteer Coordinator and hospice team
  • Resources for handling emotional conversations