Developer Experience (DevEx) Engineer (Volunteer)

Developer Experience (DevEx) Engineer (Volunteer)

PromiseStack | Developer Productivity, Engineering Enablement & Platform Excellence

Organization: Mentor A Promise (MAP)

Division: PromiseStack

Location: Remote / Hybrid (NYC Collaboration as Needed)

Type: Volunteer Technical Leadership Role

Commitment: Approximately 5–10 Hours Per Week

Minimum Commitment: 6-Month Commitment Required

Reports To: Engineering Manager

Works Closely With: Engineering Teams, Product Owners, Product Operations Manager, DevOps Engineers, Security Teams, UX/UI Teams, Agile Coaches, and Chief Product & Technology Officer

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization supporting children, youth, and families experiencing housing instability through mentorship, literacy, educational enrichment, social-emotional learning, workforce development, technology innovation, and community-centered opportunity.

As MAP builds its technology ecosystem, the experience of the people building that technology matters.

Developers perform their best when they have the right tools, processes, documentation, environments, and support systems.

This role helps create those conditions.

About PromiseStack

PromiseStack is MAP's Product, Technology, Data, and Innovation Division.

The division develops and supports the digital platforms, systems, infrastructure, and tools that power MAP's mission.

Our growing ecosystem includes:

• PromisePath
• PromiseLink
• Volunteer Management Platforms
• Internal Operations Systems
• Data & Analytics Infrastructure
• Community Engagement Technologies
• Future MAP Innovation Initiatives

PromiseStack exists to build technology that creates meaningful opportunity.

Role Overview

Mentor A Promise is seeking a highly collaborative and systems-minded Developer Experience (DevEx) Engineer to improve how engineers build, test, deploy, document, and maintain software.

The DevEx Engineer focuses on reducing friction throughout the software development lifecycle and creating an environment where engineers can work efficiently, consistently, and confidently.

This role serves as an advocate for the engineering team by improving:

• Developer productivity
• Engineering workflows
• Development environments
• CI/CD processes
• Documentation systems
• Internal tooling
• Onboarding experiences
• Platform reliability

The ideal candidate enjoys solving operational challenges that help engineering teams move faster while maintaining quality and reliability.

This is a developer productivity and engineering enablement role focused on improving the experience of building software.

Core Responsibilities

Developer Experience & Productivity

Improve the day-to-day experience of engineers by:

• Identifying workflow inefficiencies
• Eliminating engineering bottlenecks
• Improving development processes
• Streamlining repetitive tasks
• Supporting automation initiatives
• Enhancing engineering productivity

Help developers spend more time building and less time fighting tools and processes.

Engineering Tooling & Platform Enablement

Support and improve engineering tools including:

• GitHub
• GitHub Actions
• CI/CD Platforms
• Development Environments
• Testing Frameworks
• Code Quality Tools
• Monitoring Platforms
• Documentation Systems

Help engineers work more effectively through better tooling and automation.

Developer Onboarding & Documentation

Build and maintain systems that help new contributors become productive quickly by:

• Creating onboarding guides
• Maintaining technical documentation
• Developing setup instructions
• Supporting engineering knowledge management
• Improving internal documentation standards

Help make MAP's engineering ecosystem easier to understand and navigate.

Engineering Workflow Optimization

Partner with Engineering Managers and Product Operations to:

• Improve development lifecycle processes
• Strengthen release workflows
• Simplify deployment procedures
• Improve collaboration practices
• Support Agile development processes
• Reduce unnecessary operational complexity

Help engineering teams focus on delivering value.

CI/CD & Automation

Support engineering automation initiatives involving:

• Continuous Integration
• Continuous Delivery
• Automated Testing
• Build Pipelines
• Deployment Workflows
• Release Automation

Help create reliable and scalable development practices.

Developer Platform Reliability

Support platform stability by:

• Improving engineering infrastructure
• Supporting development environments
• Monitoring engineering tooling health
• Identifying workflow issues
• Supporting platform resilience efforts

Help ensure developers have reliable systems to build upon.

Engineering Community & Knowledge Sharing

Promote a culture of learning and collaboration by:

• Supporting technical workshops
• Facilitating knowledge-sharing sessions
• Encouraging documentation practices
• Supporting mentorship and onboarding
• Improving engineering communication

Help build a strong and supportive engineering culture.

Security & Engineering Best Practices

Partner with PromiseShield to:

• Promote secure development practices
• Improve developer security awareness
• Support secure CI/CD pipelines
• Strengthen engineering governance
• Embed security into development workflows

Help ensure developer productivity and security work together.

Technologies & Platforms

Depending on organizational priorities, teams may work with:

• React
• TypeScript
• JavaScript
• Node.js
• Python
• GitHub
• GitHub Actions
• Docker
• Google Cloud
• AWS
• Firebase
• Supabase
• PostgreSQL
• CI/CD Platforms
• Monitoring Tools
• Google Workspace
• Developer Productivity Platforms

Experience with modern engineering ecosystems is highly valued.

First-Year Priorities

Within the first year, the DevEx Engineer will help:

• Improve engineering onboarding processes
• Establish documentation standards
• Strengthen CI/CD workflows
• Improve developer productivity metrics
• Reduce engineering workflow bottlenecks
• Build internal tooling and automation solutions
• Support engineering enablement initiatives
• Enhance developer collaboration systems
• Improve platform reliability and consistency

Success Measures

Success in this role includes:

• Faster developer onboarding
• Improved engineering productivity
• Reduced development friction
• Better documentation quality
• Strong CI/CD reliability
• Increased automation adoption
• Improved engineering satisfaction
• Faster delivery cycles
• Reduced operational bottlenecks

Qualifications

We welcome candidates from software engineering, platform engineering, DevOps, site reliability, developer tooling, and technology operations backgrounds.

Helpful experience may include:

• Software Engineering
• Platform Engineering
• Developer Experience (DevEx)
• DevOps Engineering
• Site Reliability Engineering (SRE)
• Infrastructure Engineering
• Technical Operations
• Engineering Productivity
• Internal Tooling Development

Strong candidates often demonstrate:

• Strong software engineering fundamentals
• Experience improving developer workflows
• Automation and tooling expertise
• Documentation and knowledge-sharing skills
• Systems thinking
• Problem-solving abilities
• Passion for developer productivity and engineering excellence

Experience with GitHub, CI/CD pipelines, cloud platforms, developer tooling, and modern software development practices is highly valued.

Why This Role Matters

Great engineering teams are built on more than talent.

They are built on systems, tools, workflows, and environments that enable people to do their best work.

The Developer Experience Engineer helps create those conditions.

This role helps transform engineering friction into engineering momentum.

What You'll Gain

• Experience building a Developer Experience function within a growing organization
• Opportunity to improve the productivity of real-world engineering teams
• Collaboration with engineers, product leaders, and executive leadership
• Exposure to modern engineering practices and platform operations
• Professional references and letters of recommendation
• Meaningful impact supporting technology that serves children, youth, and families experiencing housing instability

How to Apply

Interested candidates should apply directly through Idealist and submit:

• Resume or CV
• GitHub Profile (if available)
• LinkedIn Profile (if available)
• Brief statement of interest

Please share experience involving:

• Software Engineering
• DevOps
• Developer Tooling
• CI/CD
• Platform Engineering
• Engineering Productivity
• Automation and Workflow Improvement

Help build a better experience for the people building the future.

Because when developers can do their best work, everyone benefits.

This role holds the pieces together.

From onboarding to automation to productivity—help ensure every engineer has the tools they need before they write their first line of code.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.