Product Management & Delivery Volunteer — Digital Platforms & MVP Readiness

Volunteer Vacancy: Product Management Office & Product Delivery Team

20-Week Volunteer / Intern Opportunity Supporting NESA-Africa, SCEF, EduAid-Africa and Related Digital Platforms

Organization: Santos Creations Educational Foundation / NESA-Africa

Location: Remote / Hybrid

Duration: 20 weeks

Time Commitment: 8–15 hours per week preferred

Role Type: Volunteer / Intern / Product Management / Product Delivery Support

Focus Areas: Product management, technical product coordination, task tracking, documentation, QA support, volunteer coordination, MVP readiness and product roadmap support

About Santos Creations Educational Foundation

Santos Creations Educational Foundation is a Pan-African education-focused organization working to advance education, digital learning, advocacy, scholarships, school support, recognition, media engagement and sustainable community impact across Africa and the diaspora.

Our major platforms and initiatives include:

NESA-Africa;

EduAid-Africa;

Rebuild My School Africa;

SCEF Media;

NESA TV;

It’s In Me Radio;

Local Chapters;

My Career My Life;

Education Online Africa;

eLibrary Nigeria.

We are currently strengthening our digital platforms and product delivery structure to support website readiness, MVP launch planning, technical coordination, volunteer engagement, documentation and long-term platform development.

About the Opportunity

Santos Creations Educational Foundation is creating a stronger Product Management Office & Product Delivery Team to support the digital growth of NESA-Africa, SCEF, EduAid-Africa and related platforms.

We are looking for volunteers, interns and product-minded professionals who can help us improve coordination between product, technology, content, QA, volunteers and leadership.

This opportunity is suitable for people interested in:

product management;

technical product management;

project coordination;

business analysis;

software delivery support;

QA testing;

technical documentation;

volunteer coordination;

data and dashboard planning;

nonprofit, civic-tech or education technology projects.

This is a structured 20-week volunteer/intern opportunity designed to help build a stronger product delivery office across our platforms.

Why We Need This Team

As our platforms grow, we need stronger coordination, clearer documentation, better task ownership, improved follow-up, and more structured delivery support.

The Product Management Office will help ensure that:

platform work is properly organized;

developers receive clearer product requirements;

volunteers and interns are assigned meaningful tasks;

tasks have owners, deadlines and evidence requirements;

QA and testing are properly tracked;

leadership receives clear progress updates;

NESA-Africa, SCEF and EduAid-Africa all receive product management attention;

future modules such as voting, dashboards, local chapters, wallet integration, NRC and judges’ workflows are properly documented.

Our operating principle is:

No structure, no execution.

No evidence, no completion.

No task allocation, no onboarding.

Available Volunteer / Intern Roles

Applicants may apply for one or more of the following roles:

1. Product Management / Product Delivery Volunteer

Support the Product Management Office with product planning, task tracking, delivery follow-up and platform readiness.

Responsibilities include:

supporting the product roadmap;

tracking feature readiness;

following up with task owners;

updating product delivery status;

supporting weekly product reports;

helping convert ideas into clear product tasks.

1. Technical Product Management Volunteer

Support technical product coordination between leadership, product managers, developers and QA.

Responsibilities include:

writing user stories;

drafting acceptance criteria;

clarifying frontend and backend requirements;

tracking API and database dependencies;

helping prepare developer-ready tasks;

supporting MVP readiness reviews.

1. Product Documentation Volunteer

Support documentation for product requirements, meetings, decisions, user flows and feature planning.

Responsibilities include:

documenting product meetings;

recording decisions and action items;

updating requirements documents;

organizing feature lists;

maintaining MVP scope notes;

documenting future modules such as voting, wallet, dashboards, local chapters, NRC and judges’ workflows.

1. QA / User Acceptance Testing Volunteer

Support testing and quality assurance across our digital platforms.

Responsibilities include:

creating simple test cases;

testing website pages;

checking mobile and desktop responsiveness;

testing links, buttons and forms;

tracking bugs;

documenting failed tests;

following up on fixes and retesting.

1. Volunteer and Intern Coordination Assistant

Support volunteer onboarding, task assignment and follow-up.

Responsibilities include:

tracking volunteer applications;

recording volunteer skills and availability;

helping assign first tasks;

ensuring each volunteer has a supervisor;

checking task completion evidence;

following up with inactive volunteers;

helping prevent volunteers from being left idle.

1. Data and Dashboard Readiness Volunteer

Support data flow, dashboard planning and reporting readiness.

Responsibilities include:

tracking Google Forms data flow;

supporting nominee data organization;

documenting data fields;

supporting duplicate detection workflow planning;

tracking dashboard requirements;

working with product and technical teams on data readiness.

Platforms You May Support

Volunteers may be assigned to one or more of the following platforms:

NESA-Africa;

Santos Creations Educational Foundation website;

EduAid-Africa;

Rebuild My School Africa;

SCEF Media;

NESA TV;

It’s In Me Radio;

Local Chapters;

My Career My Life;

Education Online Africa;

eLibrary Nigeria.

First 72-Hour Expectations

Selected volunteers may be asked to support one or more of the following within their first 72 hours:

review assigned platform pages;

join the product task board;

confirm preferred role and availability;

complete a starter task;

review current product documentation;

support task organization;

assist with QA checks;

document issues or blockers;

prepare a short readiness or observation report.

Every volunteer will be assigned a clear first task, supervisor, deadline and evidence requirement.

Ideal Candidates

We are looking for people who can:

communicate clearly;

work responsibly in a remote or hybrid team;

understand product or project delivery;

document tasks and decisions properly;

use task boards or spreadsheets;

coordinate respectfully with developers and non-technical teams;

follow up on assigned work;

provide evidence of completed tasks;

support volunteers and interns;

work with limited supervision;

contribute to an education-focused social impact organization.

Preferred Skills

You do not need to have all the skills listed below. However, experience in any of these areas will be helpful:

product management;

technical product management;

project coordination;

business analysis;

software delivery support;

website testing;

QA / UAT testing;

technical writing;

requirements documentation;

Trello, Asana, ClickUp, Jira, Notion or Google Sheets;

React / Next.js awareness;

frontend/backend workflow awareness;

Google Forms and Google Sheets;

dashboard or data reporting;

volunteer coordination;

nonprofit, civic-tech or education technology projects.

Time Commitment

Preferred commitment: 8–15 hours per week

Duration: 20 weeks

Location: Remote / Hybrid

We welcome applicants who can contribute consistently and communicate clearly about their availability.

What You Will Gain

Volunteers and interns will gain practical experience in:

product management;

technical product coordination;

software delivery support;

QA testing;

documentation;

task board management;

nonprofit technology operations;

education advocacy platforms;

digital product readiness;

remote team collaboration;

social impact project delivery.

Outstanding contributors may be considered for expanded responsibility, leadership roles, references, certificates of service, or future paid opportunities where available.

Application Questions

Please answer the following when applying:

1. Which Product Management Office role are you applying for?
2. Have you worked with a product manager, project manager or software team before?
3. Have you written product requirements, user stories or acceptance criteria before?
4. Have you used task boards such as Trello, Asana, ClickUp, Jira, Notion or Google Sheets?
5. Can you support NESA-Africa, SCEF and EduAid-Africa, or only one platform?
6. Have you worked with volunteers, interns or distributed teams before?
7. Can you commit 8–15 hours per week for 20 weeks?
8. What tools can you use confidently?
9. What type of tasks can you handle immediately?
10. Do you prefer technical product management, documentation, QA, volunteer coordination, data tracking or delivery follow-up?
11. Do you have a portfolio, GitHub, product document, task board, project example or LinkedIn profile to share?
12. What would you help the Product Management Office achieve in your first 72 hours?

How to Apply

Please submit:

a short introduction;

your preferred role;

your relevant experience;

your weekly availability;

tools you can use;

examples of product, project, QA, documentation or coordination work if available;

LinkedIn, portfolio, GitHub or references if available.

Short Summary for Idealist Preview

Santos Creations Educational Foundation is seeking volunteers and interns to join its Product Management Office & Product Delivery Team for a 20-week opportunity supporting NESA-Africa, SCEF, EduAid-Africa and related digital platforms.

Volunteers will help with product management, technical product coordination, documentation, QA testing, task tracking, volunteer coordination, data readiness and MVP launch support.

This opportunity is ideal for people interested in product management, software delivery, civic-tech, education technology, nonprofit operations and digital platform development.

Duration: 20 weeks

Time Commitment: 8–15 hours per week

Location: Remote / Hybrid

Role Type: Volunteer / Intern