SHINE Volunteer Medicare Counselor

• Virtual opportunity, but you must attend quarterly trainings in-person at least 4 times per year. Our main office is located in the Tampa/Brandon area.Mentoring sessions can be done, in-person or via ZOOM. You must reside in one of the Counties that we serve:

1. Hillsborough
2. Polk
3. Manatee
4. Highlands
5. Hardee

Many Floridians find the Medicare system to be daunting and there are millions of individuals who need guidance to understand their options. By joining our award-winning team, you'll gain the ability to change lives for the better by empowering older adults and individuals with disabilities to be confident and in control of their health care choices. Since 1993, SHINE has helped the aging and disabled populations save millions of dollars by providing free, unbiased Medicare counseling assistance.

Individuals volunteering for SHINE receive the following benefits:

• Professional training by the Florida Department of Elder Affairs and their local Area Agency on Aging
• Opportunities for additional training, growth, and leadership
• Gaining the ability to serve the local community by educating others on an individual basis, as well as through various outreach opportunities
• Become a local hero to those who truly need your help. In addition to serving members in your community, the invaluable knowledge and experience you gain with SHINE can be beneficial for you, your friends and loved ones.

Studies have shown that volunteering boosts self-confidence, life satisfaction and even your health! If you want to challenge yourself to have a more active mind, a stronger sense of purpose, greater social involvement and improved mental, emotional, and physical health, the SHINE (Serving Health Insurance Needs of Elders) is the volunteer opportunity you’ve been looking for!

Here is a link to the state-wide SHINE website: http://www.floridashine.org/

Please note that after training, the volunteer has the option of providing services in-person or over the phone at various counseling sites OR they can provide services over the phone from their home. You are not required to do all of your volunteering at our Agency location.

In addition to phone counseling, we also provided virtual counseling.