When Disaster Strikes -- Deploy as a Shelter Volunteer

This position supports the Regional Disaster Cycle Services department. The Shelter (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Shelter Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.

Key Responsibilities

Responsibilities vary depending on assignment.

• May include providing support to one or more of the following areas within the shelter:
  • reception
  • registration
  • dormitory
  • feeding
  • information
  • supply
• Provide excellent customer service to clients
• Complete the required virtual self-paced training (3.5 hours of training total)

Qualifications

Required:

• Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.
• Valid Driver’s License (required for Divisional and National Deployments)
• Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
• Ability to work in a continuously changing environment in which work priorities may change frequently.
• Willing to complete 3.5 hours of virtual self-paced training required for position
• Ability to read, write, and follow verbal and written instructions in English

Time Commitment

Once trained, and upon request, this would be for a consecutive 14-day deployment. This role is for those able and interested in deploying outside of our region to other parts of the country that may need support