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ONG (Setor Social)
Donor Relations Manager (Fundraising, Stewardship & Donor Engagement– Volunteer Leadership Role
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Donor Relations Manager (Fundraising, Stewardship & Donor Engagement)
The Donovan’s Venom
Remote | Strategy – Revenue & Engagement | Volunteer Management Role
We’re Building — And It Needs Support That Lasts
The Donovan’s Venom is growing.
More people are discovering the mission.
More people are engaging.
But impact requires sustainability.
We are seeking a Donor Relations Manager to build, nurture, and sustain meaningful relationships with the people who support our work.
Because donors don’t just give.
They invest in what they believe in.
The Role
This role is responsible for leading the organization’s donor engagement and relationship strategy across the full lifecycle.
From awareness → acquisition → engagement → retention — you own the donor journey.
You are not just managing communications.
You are creating experiences that connect donors to impact.
This role operates at the intersection of relationship management, storytelling, and strategy, ensuring donors feel valued, informed, and connected to the mission.
What You’ll Own
Donor Engagement Strategy & Lifecycle
- Develop and execute donor engagement strategies across:
- Awareness
- Acquisition
- Engagement
- Retention
- Define donor segments and tailored engagement approaches
Donor Acquisition Support
- Partner with Marketing and Community teams to:
- Convert engaged audiences into donors
- Support fundraising campaigns
- Identify opportunities to grow the donor base
Donor Stewardship & Relationship Management
- Build and maintain strong donor relationships
- Ensure timely, meaningful, and personalized communication
- Foster long-term engagement and loyalty
Donor Communication & Storytelling
- Develop donor communications, including:
- Thank-you messages
- Impact updates
- Campaign messaging
- Ensure storytelling clearly reflects:
- Mission impact
- Program outcomes
- Donor contributions
Fundraising Campaign Support
- Collaborate on:
- Giving campaigns
- Sponsorship outreach
- Donation drives
- Align donor communication with campaign strategy
Donor Retention & Growth
- Develop strategies to:
- Retain donors
- Increase repeat giving
- Strengthen long-term relationships
- Monitor donor engagement trends
CRM & Donor Data Alignment (Salesforce)
- Partner with Salesforce to:
- Track donor engagement
- Maintain accurate donor records
- Support segmentation and targeting
- Ensure all donor activity is measurable
Performance Tracking & Insights
- Track key metrics:
- Donor acquisition
- Retention rates
- Giving trends
- Provide insights and recommendations to leadership
Donor Experience & Impact Visibility
- Ensure donors clearly understand their impact
- Highlight success stories and program outcomes
- Strengthen overall donor experience
Cross-Functional Alignment
- Align donor strategy with:
- Marketing
- Community Engagement
- Revenue Operations
- CRM systems
- Ensure consistency across all touchpoints
Process Development & Standardization
- Build scalable processes for:
- Donor communication
- Follow-ups
- Engagement tracking
- Improve efficiency and consistency
Continuous Improvement
- Identify opportunities to improve donor engagement and retention
- Implement new strategies based on data and feedback
Who This Is For
This role is for someone who:
- Naturally builds relationships and trust
- Thinks in lifecycle, engagement, and retention
- Is a strong communicator and storyteller
- Understands how to connect people to purpose
- Wants to support a mission through sustainable growth
Qualifications
Required
- 3–5 years of experience in:
- Donor relations
- Fundraising
- Relationship management
- Strong communication and interpersonal skills
- Experience working with data or CRM systems
Preferred
- Experience in nonprofit or mission-driven organizations
- Experience with CRM platforms (e.g., Salesforce)
- Experience supporting fundraising campaigns
- Experience in remote or distributed teams
Commitment
- 8–12 hours per week
- Flexible schedule (with responsiveness to donor communication needs)
- Participation in campaigns and coordination required
- Fully remote
What You’ll Gain
- Experience building and managing donor relationships
- Exposure to fundraising strategy and engagement
- Opportunity to directly impact organizational sustainability
- Development in storytelling, strategy, and relationship management
Application Requirements (Read Carefully)
We are building — and sustaining in real time.
To ensure alignment:
- You must be able to start within 14 days
- You must complete the full application
- You must be ready to engage and communicate consistently
Important Disclaimer
This is a volunteer role.
We are onboarding individuals who are ready to contribute immediately.
Please only apply if you are prepared to begin within the next 14 days.
Localização
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Thank you for your interest in joining The Donovan’s Venom.
To be considered for this role, please ensure your application includes:
- A current resume
- Responses to all application questions (thoughtful and complete)
- A brief overview of your strategic experience and areas of impact
We encourage applicants to be intentional and specific in their responses, as this role requires a high level of strategic thinking and active contribution.
Important Considerations:
- This is a volunteer executive leadership role requiring consistent engagement
- Applicants must be able to begin within 14 days
- Incomplete or low-effort applications will not be considered
We are seeking individuals who are ready to contribute, build, and lead in real time.
