One Family Inc. -- Coach, One Family Scholars Program

One Family Inc.

Massachusetts residents face some of the highest costs of living in the country, leading to high rates of family homelessness. At present, about 728,000 people live below the federal poverty level in Massachusetts. According to recent Census data, 265,000 households in the state are “rent-burdened,” paying over 30% of their income to rent alone. At present, over 24-25,000 parents and children are in the Massachusetts Emergency Assistance family shelter system. This is the second highest rate of family homelessness in the nation, trailing only New York. Furthermore, this official number does not include the thousands more homeless families who are living doubled-up, couch surfing, or taking shelter in cars or campgrounds.

Families need stable income to afford stable housing but low-income parents face an onslaught of systemic barriers on the road to higher education, stable careers, and increased income. At One Family, our goal is to break down barriers to education and career access, so that homeless and low-income families can achieve financial independence and long-term housing stability.

As a One Family Scholars Coach, you will help address the issue of family homelessness through coaching in our One Family Scholars Program — to help families increase their income to achieve economic and housing stability. You’ll work hand-in-hand with clients to identify, set, and reach important life goals. This is your chance to serve as a positive and encouraging advocate and introduce the key tools and knowledge that can help people to be their best and achieve their dreams. 

The One Family Scholars program is a multi-year program that provides individualized college and career coaching to low-income parents pursuing a college degree. Student parents also receive scholarships that help to offset both direct and indirect costs of college.

You’ll be a great fit if you have a passion for service and share a belief that all families should have access to secure housing, education that leads to employment, and the ability to build assets to create a brighter future. Most importantly, it is your ability to build strong relationships with the families and communities of color that we serve that will help you to excel at this important work.

WHAT YOU’LL GET TO DO

As a Coach, you will have the opportunity to support families as follows:

• Provide one-on-one education and career coaching that is empowering, supportive, and strength-based, while ensuring that participants have clear and actionable goals to work towards
• Facilitate group workshops, small group meetings, and individual coaching sessions, ensuring that all participants are engaged and have a full understanding of the session’s content
• Collaborate to adapt and refine existing curricula and training materials to ensure it meets the needs of the families we serve and supports their goals
• Collaborate on client intake and retention, in support of enrollment, performance, and completion benchmarks
• Maintain required records and documentation to ensure accurate data collection and tracking of participant outcomes

WHO YOU ARE

There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

It takes a special person to serve as a Coach at One Family. First and foremost, you share One Family’s belief that families who are experiencing or at risk of homelessness can create a brighter future for themselves and their children. You also share our passion for racial, economic, and social justice, and possess an openness and respect for others’ cultures, identities, and lived experiences. We’ll be most excited about your candidacy if you can demonstrate prior success delivering results through others within work or direct-service volunteer settings. We are also seeking candidates with prior experience providing coaching to individuals.

This role will report to a Senior Coach on the One Family team.

what you’ve already done

We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand the expectations of this role.

• Commitment to the mission and values of One Family
• Experience working or volunteering with individuals and/or families with low incomes who may be experiencing housing insecurity or homelessness
• Passion for coaching, mentoring, and building trusted relationships with others to achieve challenging goals
• Ability to solicit, receive and grow from both positive and adjusting feedback
• Commitment to teamwork and collaboration with colleagues from diverse backgrounds
• Ability to build high quality connections with colleagues and community members
• Outstanding communication skills and ability to advocate for your point of view and to influence others
• Excellent time management skills and ability to prioritize competing priorities in ways that advance high quality outcomes

We are excited to receive applications from candidates who are proficient in more than one language. In particular, we are looking for coaches who speak Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish.

This is a full-time position. The One Family team works hybrid and staff typically comes into the Boston office once a week. Expected start date for this role is Summer 2024.

WHAT WE OFFER

The salary for this position is $58,950. To ensure internal parity, salary is set according to an explicit compensation policy and in line with the current staff in the same job group. One Family also offers a comprehensive benefits package to promote your professional growth and development, which includes:

• Medical and dental insurance, supplemented by healthcare reimbursement account
• 403(b) retirement plan and employer contribution
• Paid time off
• Paid parental leave
• Flexible spending accounts (healthcare and dependent care)
• Life insurance and disability insurance
• Pre-tax commuter benefits
• Tuition reimbursement

The summary of benefits can be found HERE

submitting your application

Interested candidates are encouraged to promptly submit their application through our online portal. All applicants will receive a response to their application within two weeks of submission. Please email jyun@positivelypartners.org with questions or for support submitting your application. While subject to change, candidates elected to advance throughout the process can expect a phone interview with Positively Partners, an interview with members of One Family’s Hiring Committee, and, for finalists, an interview day with staff and stakeholders, including a robust and holistic reference check process.

equal opportunity statement

One Family, Inc. is an Equal Opportunity Employer, and we encourage applications from those with diverse backgrounds and lived experiences that reflect the populations we serve.

One Family provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

©Copyright 2024 Positively Partners LLC

One Family offers a comprehensive benefits package to promote your professional growth and development, which includes:

• Medical and dental insurance, supplemented by healthcare reimbursement account
• 403(b) retirement plan and employer contribution
• Paid time off
• Paid parental leave
• Flexible spending accounts (healthcare and dependent care)
• Life insurance and disability insurance
• Pre-tax commuter benefits
• Tuition reimbursement

We are excited to receive applications from candidates who are proficient in more than one language. In particular, we are looking for coaches who speak Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish.

Interested candidates are encouraged to promptly submit their application through our online portal. All applicants will receive a response to their application within two weeks of submission. Please email jyun@positivelypartners.org with questions or for support submitting your application. While subject to change, candidates elected to advance throughout the process can expect a phone interview with Positively Partners, an interview with members of One Family’s Hiring Committee, and, for finalists, an interview day with staff and stakeholders, including a robust and holistic reference check process.